In an effort to establish
direct, unfiltered feedback from automotive service dealers, CARDONE has
developed a series of nationwide Tech Council groups. The Tech Council
teams hold meetings throughout the year and consist of a diverse
cross-section of shop owners and service managers that use CARDONE
CARDONE’s goal for each meeting is to gain insight, not only about
day-to-day product usage, but also ideas for new products and services
to add to its lineup of new and remanufactured products.
CARDONE says several constructive meetings have already been held this
year in Philadelphia, Dallas and Los Angeles. The company plans to
organize at least 10 additional meetings before the end of 2014. These
new Tech Council meetings have rapidly become a valuable function of the
CARDONE feedback loop, CARDONE says, allowing the company to quickly
focus on areas that are most important to its customers.