I’ve been in the auto parts business for the last 10 years. In that time, I have worked for an independent, a national retailer and now, a smaller program-group affiliated chain. The trend of getting rid of knowledgeable people and replacing them with “Joe Blow Computer Geek” is really bad. What’s worse is the management these stores are getting. Why not let knowledgeable counter people with some common sense manage these stores and let the idiots flip burgers?
Auto Tire & Parts