Do you think members of the public view counter people any differently than they would view fast food or grocery store employees? How so and why?



My hope is that they would view counter professionals very differently. If you as counter professionals become a trusted source of information for them, it would certainly cast you in a good light. However, if you've ever asked a grocery store employee where an item is and they simply point in a direction without showing you where it is, you probably walked away thinking that worker didn't take pride in their work.

-- Mark Phillips,
Counterman magazine

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