DES MOINES, Iowa Matco Tools is implementing the Virtual Inventory Cloud (VIC) solution from GCommerce.
Built on the Microsoft Azure platform, VIC enables automation of the special/drop-ship ordering process between distributors/retailers and manufacturers/suppliers, allowing both parties to capture sales opportunities and streamline a slow, manual process, according to GCommerce.
With VIC, information required to quote a special order can be captured in seconds, compared to the minutes, hours and sometimes days of delay in decentralized manual methods, says GCommerce.
“Special orders continue to increase due to the continuous expansion of part numbers, and the industry cannot afford to continue throwing people at a broken process,” said Steve Smith, president and CEO of GCommerce. “Our partnership with Matco Tools will lead to further improvements in VIC for the entire automotive aftermarket industry and others like it.”