The typical store or shop system as with most business systems, because of replacement costs and networking costs, are usually far slower than our Android phones. My repair shop has 8 workstations in the office and the shop. If I'm lucky I only have to replace 1 every year or so and always opt for the latest chip and OS.
Chino Autotech Inc.
Unfortunately, this is the nature of the business. There will always be that something that you have to use unconventional methods to find. If it tends to be a recurring issue, get with upper management, be it the SM or higher. Someone is bound to care enough to help you get the tools you need to help your customers.
O'Reilly Auto Parts