Back Issue > May 2012
Editor's Note: How Do You Know What Your Customers Think?
Are your drivers asking your customers about service when they're dropping off a hot-shot delivery? asks Counterman Editor Mark Phillips.
O’Reilly Automotive Reports First-Quarter 2012 Results
SPRINGFIELD, Mo. – O’Reilly Automotive has announced record revenues and earnings for its first quarter ended March 31. Sales for the first quarter increased $147 million, or 11 percent, to $1.53 billion from $1.38 billion
APH Chili Cook-off Raises $1,500 For Breast Cancer Research
ST. CLOUD, Minn. – Prior to the start of a recent Auto Value parts stores product expo, Automotive Parts Headquarters Inc. (APH), in partnership with its manufacturers’ representatives, hosted its second annual chili cook-off. More than a
Corcentric to Provide Buying Group Solution To The Automotive Distribution Network
McLEAN, Va. — Corcentric, a provider of cloud-based technology solutions for the automotive industry, has signed an agreement with the Automotive Distribution Network, through which the Network will utilize the Corcentric solution to bring a sin
Long Island Truck Parts Celebrates 40th Anniversary
MEDFORD, N.Y. – Long Island Truck Parts is celebrating its 40th anniversary this year. Started by Anthony Naples in 1972, Long Island Truck Parts is a second-generation, full-line, heavy-duty aftermarket parts company. Starting primarily as a dr
Veyance Technologies Enhances Goodyear Gatorback Club Program
The Gatorback Club rewards technicians with points for every purchase of qualifying Goodyear Engineered Products, including popular items such as poly-v belts, timing belt kits, tensioners, air springs and more.
WIX Filters Issues Three New Master Catalogs For 2012
The three new catalogs are: 2012 Passenger Car/Light Truck Application Catalog, HD Trucks, Buses & Off-Road Vehicles Application Catalog, and Interchange-Product Numeric Catalog.
Hytec Automotive Expands And Forms New Distribution Network
hrough the integration of product lines, the new Hytec Automotive Group now has the opportunity to market a full line of automotive products into the United States, Canadian and International aftermarkets.
BBB Industries, Carsound, Pro-Tech And RoadForce Join
DOWNERS GROVE, Ill. – has announced the recent additions of BBB Industries, Carsound, Pro-Tech and RoadForce to the brand listings. The site now includes more than 190 brands covering more than 2,800 part ty
Federated Member Motown Automotive Opens New Training Center
STAUNTON, Va. – On April 19, longtime Federated member Motown Automotive held a grand opening and dedication for its new training center, the Elwood K. Sechrist Training Center. Named after the company’s founder, Elwood Sechrist, the Sech
MAM Releases New Version Of EMI+ Business Intelligence Tool
ALLENTOWN, Pa. – MAM Software Inc. has announced the release of a new version of EMI+, a Business Intelligence (BI) add-on for its Autopart business management software. Delivering the reliable, up-to-date information that managers need to respo
Genuine Parts Co. Reports First-Quarter 2012 Results
ATLANTA – Genuine Parts Co. (GPC) has reported sales and earnings for the first quarter ended March 31. Thomas Gallagher, chairman and CEO, announced that sales for the first quarter were $3.2 billion, up 7 percent compared to the
OEM Releases 2012 Engine Management Catalog
FT. LAUDERDALE, Fla. – OEM (Original Engine Management) has announced the release of its new 2012 Engine Management/Ignition catalog this month. The 1,300-page catalog features a buyer’s guide and cross-references. 
Bosch Aftermarket Relaunches Website
Bosch Aftermarket Relaunches Website
BROADVIEW Ill. – Bosch has redesigned its automotive aftermarket website – – with specific focus on improved visitor engagement and ease-of-use. Althoug
Robert Chevrier, James Buzzard Nominated To Uni-Select Board
Jean-Louis Dulac, current chairman of Uni-Select, will retire after the Annual Meeting of Shareholders.
DENSO Wins 2011 XL Parts Vendor Of The Year Award
LONG BEACH, Calif. — DENSO Sales California (DSCA) was awarded the 2011 Vendor of the Year Award from XL Parts at its annual Installer Open House on March 24 in Houston, Texas. DSCA received the award for outstanding sales, service and dedicatio
Keeping Engine Temps In Check
If the cooling system falls behind and fails to keep up with the heat generated by a vehicle's engine, the engine can quickly overheat.
Federated Member  Hovis Auto & Truck Supply Opens New Technical Training Facility
Federated Member Hovis Auto & Truck Supply Opens New Technical Training Facility
The facility is within 30 minutes of most of Hovis’s 14 stores. Stores get deliveries twice daily from the distribution center on premises.
Using Apps To Improve Your Brand
Your Facebook, Twitter and LinkedIn posts are your new calling cards; the marquee to the real you the business world is looking to recruit.
How Are You Training Your Counter People?
The importance of developing a systematic approach to training starts with greeting the customer, and ends with completing the sale.
Gerald Wheelus: 'What Do I Do To Become A Great Leader?'
Leaders have to develop good habits to be successful and the S.E.R.V.E. model helps direct those habits.
Gary Goms: The Modern Independent Shop
Small changes in technology are old hat. Shops must be prepared for new technology from the ground up.
Opinion: Cheap Brake Jobs Are Not Cheap
Brakes should not a loss leader for shops, says Brake & Front End Editor Andrew Markel.
TPMS Update: Sensor Replacement
More than 68 million vehicles on the road today have direct TPMS systems, writes Brake & Front End Editor Andrew Markel.

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