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Back Issue > October 2012
Thomas Taylor, the 2012 Counter Professional of the Year
Thomas Taylor, the 2012 Counter Professional of the Year
Thomas Taylor has been named the 2012 Counter Professional of the Year, sponsored by Affinia, WIX and Raybestos chassis.
Aftermarket Auto Parts Alliance Announces New Member
Trimon Inc., founded in 1965, is one of the largest independent auto parts suppliers in Northern California.
Further Your Parts Career
Larry Carley provides an overview of the parts and systems reviewed on the ASE P2 test.
ASE P2: Heating, Ventilation & Air Conditioning (HVAC)
Most air conditioning parts are sold for service work, often to repair a refrigerant leak or to replace a failed component such as a compressor, evaporator or condenser. Belt-driven compr
ASE P2: Heating, Ventilation & Air Conditioning (HVAC)
ASE P2: Heating, Ventilation & Air Conditioning (HVAC)
Most air conditioning parts are sold for service work, often to repair a refrigerant leak or to replace a failed component such as a compressor, evaporator or condenser.
ASE P2: Automatic Transmission/Transaxle
ASE P2: Automatic Transmission/Transaxle
The most commonly sold product for automatic transmissions is ATF (Automatic Transmission Fluid).
ASE P2: Brakes
ASE P2: Brakes
For safe driving, brake pads must be replaced when they are worn down to minimum thickness specifications.
ASE P2: Cooling System
ASE P2: Cooling System
Coolant has a limited service life, typically five years or 150,000 miles, whichever comes first — which usually means changing the coolant every five years on most vehicles.
ASE P2: Driveline Components
ASE P2: Driveline Components
CV joints come in various types. Rzeppa, crossgroove and double-offset CV joints have six small balls housed between and inner and outer race. Rzeppa CV joints are most often used as outer joints.
ASE P2: Electrical System
Average battery life is only about four to five years, and sometimes less in hot climates.
ASE P2: Emission Controls
ASE P2: Emission Controls
Most emission control parts require little if any scheduled maintenance, but replacement may be necessary if the "Check Engine" light is on, the vehicle has failed an emissions test or is experiencing a drivability problem.
ASE P2: Engine Parts
Engine kits include most commonly replaced parts in one box, making it easier to correctly match parts for a particular engine. Gaskets are always needed (head gaskets, pan and cover gaskets, manifold gaskets) and should be included with every engine...
ASE P2: Exhaust Parts
ASE P2: Exhaust Parts
All vehicles have at least one or more mufflers mounted aft of the catalytic converter.
ASE P2: Fuel System
ASE P2: Fuel System
Most late-model vehicles have a tank-mounted high-pressure electric fuel pump.
ASE P2: Ignition System
ASE P2: Ignition System
Spark plugs ignite the air/fuel mixture in the engine’s cylinders when high voltage from the ignition coil jumps the electrode gap at the end of each plug.
ASE P2: Manual Transmission/ Transaxle Parts
ASE P2: Manual Transmission/ Transaxle Parts
The clutch is a wear item and will eventually wear out.
ASE P2: Suspension & Steering Parts
Steering and suspension parts such as ball joints, tie rod ends, idler arms, control arms and steering racks may have to be replaced if worn or damaged.
The Brake Job: Stick To Recommendations
The Brake Job: Stick To Recommendations
Attempting to cut costs by installing brake friction that doesn't meet original equipment (OE) requirements generally produces less-than-desired results.
Parts, Parts and More Parts
Thirty-three years ago, when I started my official career in the automotive business, the number one selling SKU was the FL1-A.
The Refund: What an Opportunity!
We do not often find ourselves with all the control of a situation as our customers dictate to us what we are going to do.
Diversions: Books - Lunches With Mr. Q
Diversions: Books - Lunches With Mr. Q
Lunches With Mr. Q: An Auto Industry Titan on Business, Life and Sports Car Dreams.
Still not getting all my emails
In spite of my commitment to email, in the end, it is nothing more than good, old correspondence and by its very nature it "takes two to Tango."
So Many Cars, So Few Repairs
As we speak to your technician customers at our seminars, one pattern becomes increasingly apparent – the number of cars on the roads today does not translate into the proper number of cars coming into the bays for repairs.














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