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Current Issue > June 2014
What To Do When That A-Ha! Moment Strikes
I recently read about a restaurant in a major city that charges $150 per person in advance. Guests can print out their own tickets at home then wait in line at the restaurant. Everything is paid for in advance. So, why the disparities between how fas...
Brake Noise? Don't Be So Quick To Blame The Pads
Brake Noise? Don't Be So Quick To Blame The Pads
Movement allows vibration, which causes squeals and rattles. Brake noise can also occur if the pads are not held securely in the calipers, or the noise shims or anti-rattle clips for the pads are missing, severely corroded or installed incorrectly.
Engine Parts Last Longer Than Ever Before
Engine Parts Last Longer Than Ever Before
Many engine hard parts are not kept in stock but are ordered from a warehouse or distributor as needed. So it's important to let your customers know that some parts may not be available for immediate delivery.
Offer Your Customers A Premium Oil Filter
Believe it or not, smaller particles cause more engine bearing wear than larger particles. Most wear is caused by particles in the 5 to 20 micron size range because that's the minimum oil film clearance between many bearings and their journals.
Shocks Not Replaced As Often As Needed
The gradual loss in ride control over time often passes unnoticed and is considered more of a ride comfort issue than a safety issue by many motorists. Yet tests have shown that weak shocks reduce handling stability, braking distances and overall dri...
Brake Sales Mathematics
Brake Sales Mathematics
The problem for most service dealers is that equipment, training and information costs are rising by the day. For this reason, routine brake service is a high-income producer for most dealer shops because it requires the least equipment, training and...
The Science Of Drive Shaft Repair
During the early years of the automobile, automotive engineers were confronted with the problem of transmitting power from a fixed position at the transmission to the rear axle, which is traveling through a vertical plane.
The Alliance's John Washbish: Offering A 'Trifecta'
The Alliance's John Washbish: Offering A 'Trifecta'
"Any business that is today not making robust use of technology as a point of competitive advantage is simply pretending to be a player. As with our global presence, the Alliance is leading the way in eCommerce enablement in the aftermarket," Washbis...
Collaboration Is Key At Federated, Says Roy Kent
Collaboration Is Key At Federated, Says Roy Kent
Roy Kent, chief strategy officer and president, new business development for Federated Auto Parts, says, "We believe the strength of our group is in the collaborative sharing of ideas, insights and innovations."
The Network Offers 'A Pathway' To Help Distributors Grow, Mike Lambert Says
The Network Offers 'A Pathway' To Help Distributors Grow, Mike Lambert Says
"We have a place for almost any distribution company under the Network umbrella. We have numerous services that we can cost-effectively provide to all of our members. We provide a pathway to help them grow," Lambert says.
APA - A Diversity Of Business Models
APA - A Diversity Of Business Models
"eCommerce is a clear strategic advantage to those groups and entities that make it part of their business environment. It is no secret that eCommerce transactions are here to stay and are growing by leaps and bounds. The barriers to entry for eComme...
AIM Makes The Right Tools Available, Says Ron Pierce
AIM Makes The Right Tools Available, Says Ron Pierce
"We offer a number of different ways to buy through our group. A member can buy direct from our vendor partners through our approved lines. We also offer a Co-Man option as a convenience that highlights ease of ordering and competitive pricing," Pier...
Pronto Promises 'Laser-Like' Focus, Says Bill Maggs
Pronto Promises 'Laser-Like' Focus, Says Bill Maggs
"Pronto members use many technologies to manage their inventory mix. From our data warehouse information, vendor inventory programs and by utilizing the Epicor Vista program. All of these are available through Pronto," Maggs says.














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