Honda, Lexus, Hyundai, Mazda, Kia, Toyota and Acura all scored an “Excellent” rating (4.5 out of 5) in RepairPal.com’s inaugural reliability index.
The repair-driven Reliability Rating, based on millions of vehicle repair orders from RepairPal’s certified network of more than 2,000 shops, is the first dependability index to derive scores from real-world data, according to RepairPal.com.
“We wanted to take a fresh, data-driven approach to reliability,” said Art Shaw, CEO of RepairPal. “While other studies are based on subjective surveys, we are in a unique position with our nationwide network of shops to use actual repair data. The best way we can help consumers is by providing research tools that enable them to make the most informed decisions about their cars.”
Honda led all brands in reliability, with its three most popular models – the CR-V, Civic and Accord – ranking in the top 10 most reliable cars.
Lexus was the second most reliable brand overall and highest-ranking luxury brand, with “Excellent” ratings on the popular ES, IS and RX models.
Mazda and Kia were the most consistently reliable brands, ranking fourth and fifth, respectively, and scoring 4.0 or higher on every model.
The Toyota Yaris earned the top spot as the most reliable car due to its low cost of ownership and infrequent visits to shops. The BMW 335d scored lowest in reliability due to its high probability of expensive repairs.
RepairPal’s Reliability Rating was derived from millions of repair orders on model years between 2010 through 2017. It is based on the cost, frequency and severity of repairs. Vehicles that did not have sufficient data for statistical significance were omitted.
For additional information visit: https://repairpal.com/reliability.
