MACEDONIA, Ohio – Blackburn OEM Wheel Solutions has extended phone order assistance hours to better serve the company’s rapidly expanding customer base. Beginning Jan. 16, new phone hours are Monday-Friday, 8 a.m.-7:30 p.m. EST and Saturday, 8 a.m.-4 p.m. EST.
The decision to extend business hours comes after another year of growth and the desire to continually improve customer service to all Blackburn’s valued customers, the company says. In addition, all orders placed Monday through Friday before 7:15 p.m. EST will ship the same day. Customers can place orders by calling 1-800-981-8321 during business hours or 24/7 via the company’s website www.blackburnwheelfinder.com.
Todd Deranek, VP of sales and marketing, commented, “The extended hours will improve our level of service to those operating in the western half of the country. This is a growing market for us for whom we value and desire to support.”
