Bosch Adds 31 New Aftermarket Parts, Including New SKUs For Brakes, Ignition Coils, Throttle Bodies

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Bosch Adds 31 New Aftermarket Parts, Including New SKUs For Brakes, Ignition Coils, Throttle Bodies

New SKUs have been added to Bosch Blue Disc Brake Pads, ignition coils, throttle bodies, premium oil filters, rotating machines, OE fine wire spark plugs, Aerotwin wiper blades and high-pressure GDI (gasoline direct injection) fuel pumps.

Counterman Staff
By Counterman Staff
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BROADVIEW, Ill. – Robert Bosch LLC announces the addition of 31 new SKUs to several of its product lines in August. New SKUs have been added to Bosch Blue Disc Brake Pads, ignition coils, throttle bodies, premium oil filters, rotating machines, OE fine wire spark plugs, Aerotwin wiper blades and high-pressure GDI (gasoline direct injection) fuel pumps.

Bosch Blue Brake Pads
In August, three new Bosch Blue Brake pad sets have been added to the Bosch braking components portfolio to provide additional coverage for 3.0 million late-model domestic and Asian units in operation. Of the new SKUs, two come with hardware kits covering 2004-2010 Infiniti QX56, 2005- 2010 Jeep Grand Cherokee, 2013-2014 Nissan Leaf and others. The remaining SKU covers 2014-2015 Chevrolet Silverado 1500 and 2014 GMC Sierra 1500.

Bosch ignition coils
Two new ignition coils have been added to the Bosch product portfolio. The two part number additions cover 1.3 million vehicles in operation, including 2000-’05 Volkswagen Jetta; 2000-’10 Volkswagen New Beetle and a number of Mercedes-Benz C-class models including 2007-’09 C230 and C230 4Matic, 2009-’11 C300 4Matic, 2008-’10 Ci500 and more.

Bosch throttle bodies
The engine management group has released one throttle body part number which covers 509,000 late-model Domestic vehicles in operation. The single part number covers 2013 Buick Encore, 2011-2013 Chevrolet Cruze and 2012-2013 Chevrolet Sonic.

Premium oil filters
Bosch has added 11 part numbers to its premium oil filter line – eight new cartridge-style SKUs and three new spin-on filters. Together they cover 5.2 million vehicles in operation. Bosch Premium Oil Filters feature advanced media that offers 99 percent filtration efficiency and has the capacity to hold 14 grams of dirt. Bosch premium oil filters (cartridge type) are available for domestic and Asian vehicles such as 2013-’14 Buick Encore, 2006-’14 Lexus IS250, 2007-’14 Lexus LS460 and many more. European applications include 1998-’06 Volkswagen Beetle, 2004-’05 Volkswagen Passat, 2008-’09 Audi TT, 2003-’13 Audi A3, 2006-’10 BMW M5, 2011-’12 911 Porsche Carrera GTS and more.

Rotating machines
Bosch is releasing 3 new part numbers covering 72,000 additional late-model Asian and European vehicles in operation. The new releases include one remanufactured alternator and two remanufactured starters for late model Asian and European vehicles. The remanufactured alternator is available for several Mercedes-Benz models including 2011-’13 E350, GL350 and S350 V6 Cyl. 3.0L turbocharged diesel. The two remanufactured starters are available for 2010-’11 Mercedes-Benz Sprinter 2500, 3500, V6 Cyl. 3.0-liter diesel and 2014 Kia Rio L4 Cyl. 1.6-liter with start/stop technology.

Bosch OE fine wire spark plugs
This month, Bosch has added five new part numbers to its line of OE fine wire spark plugs covering a total of 1.7 million Asian, European and domestic vehicles in operation on U.S. roads. The new additions include two OE fine wire platinum part numbers, an OE specialty fine wire double platinum part number and two OE specialty fine wire iridium part numbers – one with copper ground electrode for RAM trucks with the 6.4L Hemi.

Two OE fine wire platinum spark plugs are available for domestic vehicles such as 1985-’88 Chevrolet Spectrum, 2000 Chrysler Grand Voyager, 1988-’89 Chrysler New Yorker and others. European vehicle coverage includes 1987-’89 Alpha Romeo Milano, 1981-’87 Audi Coupe and 1998-’91 Audi 90 and others.

One OE specialty fine wire double platinum spark plug covers a host of BMW models including 2013-2014 BMW Alpina B7, 2012-’13 BMW320i; BMW 528i; 2013 BMW 328i xDrive and others.

One OE specialty fine wire iridium part number covers several Mitsubishi models including 2006-’12 Mitsubishi Eclipse and 2004-’12 Mitsubishi Galant. The other OE specialty fine wire iridium part number covers 2014-’15 Dodge Ram 2500, 3500, 4500, 5500 6.4L Hemi.

Bosch Aerotwin wiper blades
Bosch has added two new Aerotwin wiper blades to its wiper blade portfolio covering an additional 758,000 vehicles in operation. These new additions to the Aerotwin line are a direct OE replacement for vehicles requiring specific connection types. Bosch Aerotwin wiper blades feature an integrated wind spoiler design.

These Bosch Aerotwin Wiper Blade sets fit 2009-’12 Mercedes-Benz C-Class, 2010-’12 Mercedes-Benz E-Class, 2004-’10 BMW 5 and 6 Series and M5 and 2006-’10 BMW M6.

Bosch high-pressure GDI fuel pumps
Bosch has added four new high-pressure fuel pumps for vehicles equipped with gasoline direct injection. The high-pressure pump is responsible for compressing the fuel supplied by the electric in-tank fuel pump to the pressure required for high-pressure injection, up to 20 MPa (200 bar). They cover an additional 1.1 million late-model domestic and European vehicles in operation.

The new part numbers are available for Ford, BMW and Rolls Royce. Included in the coverage are 2012-’14 Ford Edge, Explorer and other Ford models; 2012-’14 BMW 328i, 328i GT xDrive; and 2009-’14 Rolls Royce Ghost 6.6.

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Customer Service: How It’s Done

Customer service should be your number one priority, and it all starts with the greeting.

Eric Garbe
By Eric Garbe
Eric Garbe is a graduate of Columbus State Community College with a degree in Automotive Maintenance Technology. He has extensive independent and dealership field experience as a technician and shop owner and is an ASE Certified Master Technician and former Adjunct Automotive Professor. He has been professionally writing automotive technical articles and documents for many years and in his free time enjoys restoring old cars and creating custom interiors and upholstery.
Published:

This is always an important topic to discuss, because I consider excellent customer service one of the most important tools you can have to earn trust, respect and repeat business from the customers that come through your door. Whether that customer is do-it-yourselfer from across town or the professional repair shop across the street, your business depends on a solid relationship.It’s a subject that I am passionate about, and it’s one that many people are losing touch with. Whether you are communicating to someone in person, on the phone or using some type of social media, good customer service and bad can both exist. You can’t afford the latter, so this is the first in a series of topics which can and should be shared from the front of the shop to the back. No matter which role you hold, you represent the shop and yourself. Customer service should be your number one priority.First on the list is the greeting. From the second a customer walks in the door, they need to know you appreciate them coming in and how important they are to your business. First impressions are everything and here’s the correct way to do it each and every time: look them directly in the eye, smile and say hello!Of course, you can say “Good morning” or “Welcome to Joe’s Autocare,” but it should be a formal greeting and the most important thing is that you have smiled, looked them in the eye and recognized that they have walked through the door.You should always retain a formal greeting until you are on a first-name basis with a customer. Only once you have established that level of relationship is it OK to use the less formal greeting of “Hi,” followed by the person’s name.This greeting does more than just indicate respect and appreciation for someone walking through the door. Most likely there are customers both new and old who are in earshot of your conversation. For newer customers, this continues to build rapport and reinforce their positive view of your shop; they see that you demonstrate respect and treat everyone in the same manner. For repeat customers, even ones that have been coming for years, the greeting is important because the way you treat them is the reason they continue to come.And when a long-time customer comes in and you greet them with “Hi [First Name],” this indicates your appreciation for them and that you’re glad to see them as a person, more than just a customer. New customers that witness this will see that your repeat customers are comfortable enough to be on a first-name basis, another indication of the trust they have in you.

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