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Current Issue
» Servicing ABS Vehicles
» Six Caliper Core Tips That Can Save You Money
» The Choice is Yours. Or is it?
» Strategies to Decrease Returns
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Today's News From
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Mitch Schneider
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» The Choice is Yours. Or is it?
» Becoming a Hunter-Killer
» Let's Call Missing Parts for What it Is: Theft

Poll
Are end-of-2009 sales looking better than expected?
Articles: Tech Topics
Automotive telematics will rule, only if GPS keeps working
Almost a year ago, I wrote a column titled, “I Tele You What: This Technology Will Rule.” More

Hybrids are raising the green bar
As gasoline prices head back above the $3 a gallon mark, so does the public’s interest in fuel-efficient vehicles such a hybrids. Toyota’s third generation Prius (2010 model year) raises the green bar even higher with its latest refinements. More

Getting Control of the Ride
Suspensions are pretty rugged and can take a lot of punishment without any ill effects — at least for a while. More

Solving Master Cylinder Warranty Issues
Although dealing with warranty complaints can be a touchy business, the position of strength for the counterman is to have good basic working knowledge of how and why brake components like master cylinders fail. More

What It Takes To Be An Automotive Technician — These Days
Most people inside and outside our industry drastically underestimate what it takes to educate the modern automotive technician. More
Products
Penray Offers Lifetime Warranty on Installer Products
Penray introduces a new Lifetime Preventive Maintenance Protection Plan that is applicable toward all of its installer kit products. This warranty pro... More

INDUCTOR PRO MAX 4
The INDUCTOR PRO MAX 4 is the only commercial grade induction heating tool with a two-year warranty and capable of heating aluminum or steel. More

2009 Akebono Master Catalog Being Distributed
The 2009 Akebono Master Catalog is being distributed this month. It contains 42 new part numbers that h More
Articles: Operations
Belt, hose sales are some of the most lucrative add-on sales opportunities for automotive aftermarket parts professionals
Many vehicle owners and technicians forget that heat, load, pressure and atmospheric pollutants eventually deteriorate a vehicle’s rubber parts. More

Recession 2009 – The Business Opportunity of Your Lifetime
With all the bad news we hear from the new car dealer front, there is some underlying news that should make independent repair shops and their suppliers stand up and pay attention. More

ASE Toll-Free Phone Registration is Open
Toll-free registration is available now for ASE tests being offered May 7, 12, and 14. Phone lines are open 7 am - 7 pm Central Time, Monday - Friday, and 7 am - 5 pm on Saturdays. Call 1-866-427-3273 to register. You can also register More

Are Your Returns Really That High?
We must always challenge assumptions, even if we sometimes don’t want to do it. Since coming to this industry, the magic number I’ve heard regarding the percentage of parts that come back as returns is 25. I’ve hea More

There's More to Delivery Than Handing Off Aftermarket Automotive Parts
During these tough economic times, it’s never been more important to set your business apart from the rest. The fact is, how your customers view your drivers is how they actually view your business. Those attributes about your drivers that you see ev... More




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