Ready For Some More Business?
6/11/2010
John Watt, national manager, CERTIGARD Franchised Operations, Petro-Canada, has a great idea for repair shops: Get customers asking for non-essential work to come in on slower days. The reason? He believes shops can make a whole lot of money by doing so. more
It’s Your Money — Go Get It
12/10/2009
An automotive aftermarket parts store's success is linked directly to how you determine your customer’s creditworthiness and how your accounts pay the credit which you have extended. more
Let Me Count the Ways
5/1/2009
It’s easy to focus on the negative when that’s what you’ve been trained to do, especially after you’ve been at it for nearly 40 years. more
ASE Toll-Free Phone Registration is Open
3/20/2009
Toll-free registration is available now for ASE tests being offered May 7, 12, and 14. Phone lines are open 7 am - 7 pm Central Time, Monday - Friday, and 7 am - 5 pm on Saturdays. Call 1-866-427-3273 to register.
You can also register onl... more
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How Are Things? Well, Incredible!
3/12/2009
I have an acquaintance who insists the best possible response when asked how you are, how business is, or how things are going in general, is, “Incredible!”
Why? Because, it doesn’t really say anything, it doesn’... more
Are Your Returns Really That High?
3/12/2009
We must always challenge assumptions, even if we sometimes don’t want to do it.
Since coming to this industry, the magic number I’ve heard regarding the percentage of parts that come back as returns is 25. I’ve heard t... more |