The 2013 World Series has made me realize something I suspected all along: The Internet is about people. What good is a blog without people who read it? more
Make Time For Education
So often, training is available to those who really and truly need it but they won't make the time or effort to show up. more
A Good Work Ethic Can Be Taught
Folks do not inherently set out to do a bad job. I honestly believe that. However, folks come to our little "parts world" and find that we do not have it as easy as they think. more
Planning To Close A Store?
Fortunately with my current company, we’ve not had to close a store. But, in a previous lifetime, we had to close a few stores for a numbers of reasons.
It’s never easy to waltz in and tell the staff that they have a few days... more
You Gotta Want It
Napolean Hill's "Think and Grow Rich" is as relevant today as it was nearly 70 years ago. more
Happy Birthday, Counterman
With its October 1983 inaugural issue, Counterman became the only publication dedicated to catering to the needs of automotive aftermarket parts professionals. more
Succession Planning Is Harder Than It Sounds
Our own business actually had a succession plan, (we owned a five-store chain and one service center) and believe it or not, we did not execute our plan for nine years, until we felt the time was right. more
Where Do We Go From Here?
By Allen Markowitz and Allan Gerber
We received another call from a jobber in distress looking for some assistance and the vision of a clearer future. Most of the time, we feel that updated training will help most jobbers, mainly in are... more