Hot Shot’s Secret Developer Lubrication Specialties Inc. Introduces 'Diagnose Your Diesel' At Mid-America Trucking Show

Hot Shot’s Secret Developer Lubrication Specialties Inc. Introduces ‘Diagnose Your Diesel’ At Mid-America Trucking Show

New web-based tool helps pickup and semi-truck drivers quickly diagnose diesel engine issues.

 
Hot Shot's Secret
MOUNT GILEAD, Ohio — Lubrication Specialties Inc. – creator of the Hot Shot’s Secret line of products – released its interactive tool, Diagnose Your Diesel, to attendees of the Mid-America Trucking Show. The new technology helps pickup and semi-truck drivers quickly and properly diagnose diesel engine issues based on model-specific symptoms.

“Many drivers prefer to fix engine issues on their own to limit expenses,“ explains company CEO Chris Gabrelcik. “But self-diagnosis and treatment can often lead to bigger problems down the road. We want to help save truckers both time and money by giving them a user-friendly tool that makes self-diagnosis and care simple and effective.”

With only a few clicks – vehicle type, engine model, and symptom – Diagnose Your Diesel provides drivers with issue identification and suggestions for repair. Engine problems such as excessive black or white smoke, hot starts and misfires are all explained in depth, with specific maintenance suggestions for more than 10 popular truck models, the company says.

“We want to give the everyday trucker solutions-oriented advice for any number of important issues facing their vehicle,” Gabrelcik said. “That’s our main goal, no matter the engine diagnostic. We are focused on solutions – even if that means not suggesting one of our products for a problem. Instead, Diagnose Your Diesel will help drivers determine the best possible plan of action, whether we’re part of that solution or not.”

The company’s “powered by science” approach was baked into the development of the new tool. Lubrication Specialties Inc. conducted testing and consultation with trusted mechanics and diesel specialists to ensure validity of recommendations. A curriculum development specialist was additionally involved for creation of an optimal decision tree. Experienced customer service representatives are also available to tool users for immediate and additional guidance on engine issues.

The new tool can be found online at http://www.hotshotsecret.com/diagnose/.

You May Also Like

ZF Expands SACHS CDC Shock Line for U.S., Canada

The release reflects growing demand for advanced damping technology in the aftermarket, company says.

ZF Aftermarket announced the launch of 33 new part numbers in March for SACHS Continuous Damping Control (CDC) shock absorbers for approximately 1.6 million passenger vehicles in operation in the U.S. and Canada (USC). The new products expand ZF’s line of SACHS CDC shock absorbers by more than 70 percent, reflecting growing demand for advanced damping technology in the aftermarket, according to ZF.

Customer Service: How It’s Done

Customer service should be your number one priority, and it all starts with the greeting.

MEMA Launches At-Home REPAIR Campaign

The next step in the campaign to get the REPAIR Act passed is to get aftermarket suppliers involved.

Shaw Assumes Leadership of MEMA Original Equipment Suppliers

Collin Shaw succeeds Julie Fream who served 10 years in the position.

AACF Launches 65th Anniversary Fundraising Initiative

The campaign aims to raise $65,000 through 1,000 donations of $65 each.

Other Posts

Tool Intel: Why Are There So Many Screwdrivers?

Screwdrivers come in many shapes and sizes, and they are not created equal.

Dayco Adds 29 New Part Numbers to Portfolio

The 29 new part numbers will be available by the end of March for distributors interested in adding to their product coverage.

Dayco new parts
Purolator Expands into Meijer Supercenters

Meijer will stock Purolator filter products covering 240 million cars, crossovers, SUVs and light trucks on the road today.

Purolator Meijer Supercenters
Schaeffler Publishes 2023 Sustainability Report 

Schaeffler was awarded an “A” score in the climate change category for 2023 by the global non-profit environmental organization CDP for corporate transparency and performance.

Schaeffler Sustainability Report