GERMANTOWN, Tenn. – For the fourth time since 2005, a counterperson from the Automotive Distribution Network has been named Counterman magazine’s Counter Professional of the Year, according to Mike Lambert, president of the Network. In conjunction with WIX Filters, Raybestos Chassis and Affinia, Counterman honored Raymond Guffey III with its 2013 award during the recent Automotive Aftermarket Industry Week in Las Vegas.
Guffey, operations manager for The Parts House, the longtime Jacksonville-based Parts Plus warehouse distributor, joins the Network’s Dennis Call (2005), Scott Flowers (2007) and Tom Dayton (2009) as winners of Counterman’s annual award, which recognizes the top parts pro who goes above and beyond to provide excellent customer service and strives to represent the aftermarket as an ambassador of everything that’s right about the industry.
“At the Network, we offer ongoing training programs to help our professionals behind the counter develop their knowledge and expertise so they can outhustle and outperform the competition while reflecting well on the aftermarket as a whole,” Lambert said. “Raymond has worked hard to hone his craft to complement his passion for cars and helping people. Along with our three past recipients of this prestigious honor, Raymond’s win is indicative of our group’s commitment to providing consistent excellent service at our stores nationwide.”
Mike Monahan, TPH’s regional vice president, compares Guffey to a first-round draft pick.
“Raymond is my go-to guy,” Monahan said. “If I were starting a counter professional team, Guffey would be the employee I’d build everything around. He’s that good.”