$10,000 In Prizes Available In 'King Of The Road' Contest From Federal-Mogul Motorparts

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$10,000 In Prizes Available In ‘King Of The Road’ Contest From Federal-Mogul Motorparts

Do you have pride in your ride? If so, you might want to enter Federal-Mogul Motorparts’ “King of the Road” contest, which will award $10,000 (USD) in cash prizes to automotive enthusiasts who have the best ride.

Counterman Staff
By Counterman Staff
Published:

KOTR

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SOUTHFIELD, Mich. — Do you have pride in your ride? If so, you might want to enter Federal-Mogul Motorparts’ “King of the Road” contest, which will award $10,000 (USD) in cash prizes to automotive enthusiasts who have the best ride. The contest, which is now open for entries at www.FMcarshow.com, enables participants to compete for one $500 cash prize in each of 10 weekly rounds. Weekly winners will then advance to the grand prize round for the $5,000 grand prize and title of King of the Road. Contest participants are encouraged to share their entry on social media to earn votes, and autom2015 winnerotive enthusiasts can vote daily for their favorite ride. Federal-Mogul Motorparts is a division of Federal-Mogul Holdings Corp.

“Winning the title of Federal-Mogul Motorparts King of the Road is an exciting and rewarding honor that recognizes each winner’s passion for what they drive, whether it’s a fully restored classic car, powerful hot rod or even a particularly appealing daily driver,” said Dana Bubonovich, manager, social media and digital promotions, Federal-Mogul Motorparts. “Above all, this popular contest celebrates our shared passion for the sense of freedom that comes when we climb behind the wheel.”

The same passion has helped drive the success of Federal-Mogul Motorparts, according to Bubonovich. The company is a leading global supplier of original equipment and replacement components for passenger vehicles and other transportation applications. Its aftermarket portfolio comprises several of the world’s most respected brands, including ANCO wipers; Champion spark plugs, filters and wipers; Fel-Pro gaskets; MOOG steering and suspension; National bearings and seals; Sealed Power and Speed-Pro engine parts; and Wagner brake products and lighting.

To enter the online contest, participants can simply submit their entries via the King of the Road website at www.FMcarshow.com with one or more digital photos and story regarding their personal vehicles. Visitors to the website will be able to vote for their favorite entries throughout each of the 10 weekly rounds and the two-week grand-prize round. Voting for the first round of the contest begins June 27. Voting for the $5,000 grand prize will begin September 12, with the 2016 King of the Road winner announced September 30.*

To learn more about other programs and products from Federal-Mogul Motorparts, visit www.FMMotorparts.com.

*NO PURCHASE OR PAYMENT NECESSARY TO ENTER OR WIN. Contest ends Aug 28, 2016 & voting ends Sept 25, 2016 at 11:59:59 p.m. ET. Open to legal residents of 50 US/DC/CAN (EXCL. QUEBEC), who are 18+ & age of maj. Void in Quebec & where prohibited. Rules: www.FMcarshow.com. Sponsor: Federal-Mogul Motorparts Corporation, 27300 W 11 Mile Road, Southfield, Michigan 48034.

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Customer Service: How It’s Done

Customer service should be your number one priority, and it all starts with the greeting.

Eric Garbe
By Eric Garbe
Eric Garbe is a graduate of Columbus State Community College with a degree in Automotive Maintenance Technology. He has extensive independent and dealership field experience as a technician and shop owner and is an ASE Certified Master Technician and former Adjunct Automotive Professor. He has been professionally writing automotive technical articles and documents for many years and in his free time enjoys restoring old cars and creating custom interiors and upholstery.
Published:

This is always an important topic to discuss, because I consider excellent customer service one of the most important tools you can have to earn trust, respect and repeat business from the customers that come through your door. Whether that customer is do-it-yourselfer from across town or the professional repair shop across the street, your business depends on a solid relationship.It’s a subject that I am passionate about, and it’s one that many people are losing touch with. Whether you are communicating to someone in person, on the phone or using some type of social media, good customer service and bad can both exist. You can’t afford the latter, so this is the first in a series of topics which can and should be shared from the front of the shop to the back. No matter which role you hold, you represent the shop and yourself. Customer service should be your number one priority.First on the list is the greeting. From the second a customer walks in the door, they need to know you appreciate them coming in and how important they are to your business. First impressions are everything and here’s the correct way to do it each and every time: look them directly in the eye, smile and say hello!Of course, you can say “Good morning” or “Welcome to Joe’s Autocare,” but it should be a formal greeting and the most important thing is that you have smiled, looked them in the eye and recognized that they have walked through the door.You should always retain a formal greeting until you are on a first-name basis with a customer. Only once you have established that level of relationship is it OK to use the less formal greeting of “Hi,” followed by the person’s name.This greeting does more than just indicate respect and appreciation for someone walking through the door. Most likely there are customers both new and old who are in earshot of your conversation. For newer customers, this continues to build rapport and reinforce their positive view of your shop; they see that you demonstrate respect and treat everyone in the same manner. For repeat customers, even ones that have been coming for years, the greeting is important because the way you treat them is the reason they continue to come.And when a long-time customer comes in and you greet them with “Hi [First Name],” this indicates your appreciation for them and that you’re glad to see them as a person, more than just a customer. New customers that witness this will see that your repeat customers are comfortable enough to be on a first-name basis, another indication of the trust they have in you.

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