Alliance Service Centers Partner With autotext.me

Alliance Service Centers Partner With autotext.me

Autotext.me offers texting and digital vehicle inspection along with a variety of other integrations.

The Aftermarket Auto Parts Alliance, headquarters for Auto Value, Bumper to Bumper and Confidence Plus Certified Service Centers, has signed autotext.me as an approved provider for the program group’s Certified Service Center (CSC) program.

Autotext.me offers texting and digital vehicle inspection along with a variety of other integrations. The company automates text-message updates on a vehicle’s repair status, such as repair details, recommendations, photos and more. Its partnership with the Alliance will help Certified Service Centers reach customers efficiently and stay ahead of the competition.

“Texting is now a must,” said Dave Jackson, shop owner at 60 Minute Tune, an Auto Value Certified Service Center in Granada Hills, California. “The average response time is just a few minutes. Voicemails go unheard more than half the time, and it may be hours before an email is responded to. A program that integrates with the shops’ process and shop management is crucial.”

The new relationship not only enables a more streamlined texting system for CSCs, but it also offers a variety of other tools as well. Autotext.me makes it easy to track work orders, ensures quality control, enables shops to provide rewards for their most loyal customers, and offers an internal chat tool for communicating within the shop.

“Autotext.me’s partnership with Aftermarket Auto Parts Alliance will help minimize the fear and uncertainty often experienced by customers when it comes to car repairs,” said Chan Patel, vice president of sales and business development at autotext.me. “We’re looking forward to working with this incredible, high-quality network and further enhancing the customer experience with our texting and DVI (digital vehicle inspection) reports.”

The autotext.me partnership, which includes exclusive CSC pricing, is the newest element in the Alliance’s ever-improving Certified Service Center program.  

“Quality service starts with quality communication. Quickly letting a customer know the status of their vehicle goes a long way toward building a positive auto service experience,” said Jim Holik, marketing manager for the Alliance. “We are happy to add autotext.me to our Certified Service Center program. The digital vehicle-inspection tools let a customer know a few problem areas on their vehicle, but it also lets them know which areas of their car are in great shape, and that’s peace of mind worth having.”

You May Also Like

AAM Group, Engine Parts Group Finalize New Partnership

AAM will assume various management and operations functions of Engine Parts Group and Engine Pro.

The AAM Group and Engine Parts Group Inc. made their new partnership official by signing the final contract in the EPGI booth at the recently concluded PRI trade show.

Signed by the organizations’ respective presidents, AAM’s Tim Odom and EPGI’s Jesse Jones, the contract authorizes AAM to assume operations and management responsibilities for the Engine Pro marketing program as well as operational oversight for the Engine Parts Group corporation. 

VIPAR Heavy Duty Continues Support of Wyakin Foundation

The Wyakin Foundation provides education, development and guidance for wounded and injured veterans.

Alliance Honors BBB As 2022 Channel Partner Of The Year

This is the second consecutive year BBB has received the award.

Alliance, Federated Announce Strategic Collaboration

The collaboration continues the consolidation of efforts that began with the formation of The Group in 2014.

Alliance Hosts Winter Shareholder Meeting In Miami

Nearly 500 Auto Value and Bumper to Bumper shareholders, as well as their valued channel partners, are in attendance.

Other Posts

The Group Launches Toys For Tots Campaign

The is the 11th consecutive year that The Group members are participating in the U.S. Marine Corps Reserves program.

Engine Parts Group Joins AAM Group

AAM will assume operations of the Engine Pro program and brand starting Jan. 1, 2023.

Bill Schlatterer Celebrates 50 Years With Crow-Burlingame

Schlatterer started with the company in 1972 as a delivery driver at the flagship store on 7th and Arch in Little Rock.

APA-TruStar Celebrates New Partnership At AWDA

More than 150 APA-TruStar shareholders, members, preferred suppliers and special guests were on hand.