The AMSOIL Devoted To Protection Sweepstakes Selects Winner Of 1972 Ford Mustang Mach 1

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The AMSOIL Devoted To Protection Sweepstakes Selects Winner Of 1972 Ford Mustang Mach 1

The 1972 Ford Mustang was selected as a powerful symbol of the American muscle-car era. AMSOIL partnered with Greg Friedrich, owner & founder of Gizmo’s Hot Rods to refine this classic vehicle front-to-rear.

Counterman Staff
By Counterman Staff
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amsoilThe AMSOIL Devoted to Protection Sweepstakes was announced at the 2015 SEMA Show in Las Vegas, with the grand prize of a fully restored 1972 Ford Mustang Mach 1 being handed to one lucky winner in October 2016. Out of thousands of entries received, AMSOIL is pleased to announce George E. out of Detroit as the recipient of this American classic.

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The 1972 Ford Mustang was selected as a powerful symbol of the American muscle-car era. AMSOIL partnered with Greg Friedrich, owner & founder of Gizmo’s Hot Rods to refine this classic vehicle front-to-rear. The fastback with ram air hood features positraction rear-wheel drive, a three-speed automatic transmission, a modified 351 Cleveland engine that makes 425 hp and 450 ft.-lbs. torque, Wilwood drilled and slotted four-piston brakes, Afco double-adjustable billet shocks, upgraded suspension and steering components and hand-built ceramic-coated Mandrel bent exhaust. In addition to the upgraded fuel system to accommodate the new engine, the ’72 ‘Stang is protected with AMSOIL fluids and lubricants from bumper-to-bumper.

“As people who love cars, finding and modifying a vehicle like this has been fun,” said Erica Danielski, director of integrated marketing for AMSOIL. “We liked the selection of this particular Mustang because 1972 was a defining year for our company. That was the year AMSOIL chairman Al Amatuzio founded AMSOIL, on the same principles that defined his career as a jet fighter squadron commander – high-performance, superior quality, excellence and strong leadership.”

The Mustang has been delivered and will soon be seen on the road with George behind the wheel. Three first prize winners received $500 in AMSOIL products to keep their own vehicles running peak.  AMSOIL congratulates the following first prize winners:

•Eduard D. of San Jose, Calif.

•Matt T. of Kenosha, Wis.

•Tim S. of Boise, Idaho

View full coverage of the build stages, unveiling and delivery to its new owner at www.amsoil.com/musclecar. 

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Auto Industry

Customer Service: How It’s Done

Customer service should be your number one priority, and it all starts with the greeting.

Eric Garbe
By Eric Garbe
Eric Garbe is a graduate of Columbus State Community College with a degree in Automotive Maintenance Technology. He has extensive independent and dealership field experience as a technician and shop owner and is an ASE Certified Master Technician and former Adjunct Automotive Professor. He has been professionally writing automotive technical articles and documents for many years and in his free time enjoys restoring old cars and creating custom interiors and upholstery.
Published:

This is always an important topic to discuss, because I consider excellent customer service one of the most important tools you can have to earn trust, respect and repeat business from the customers that come through your door. Whether that customer is do-it-yourselfer from across town or the professional repair shop across the street, your business depends on a solid relationship.It’s a subject that I am passionate about, and it’s one that many people are losing touch with. Whether you are communicating to someone in person, on the phone or using some type of social media, good customer service and bad can both exist. You can’t afford the latter, so this is the first in a series of topics which can and should be shared from the front of the shop to the back. No matter which role you hold, you represent the shop and yourself. Customer service should be your number one priority.First on the list is the greeting. From the second a customer walks in the door, they need to know you appreciate them coming in and how important they are to your business. First impressions are everything and here’s the correct way to do it each and every time: look them directly in the eye, smile and say hello!Of course, you can say “Good morning” or “Welcome to Joe’s Autocare,” but it should be a formal greeting and the most important thing is that you have smiled, looked them in the eye and recognized that they have walked through the door.You should always retain a formal greeting until you are on a first-name basis with a customer. Only once you have established that level of relationship is it OK to use the less formal greeting of “Hi,” followed by the person’s name.This greeting does more than just indicate respect and appreciation for someone walking through the door. Most likely there are customers both new and old who are in earshot of your conversation. For newer customers, this continues to build rapport and reinforce their positive view of your shop; they see that you demonstrate respect and treat everyone in the same manner. For repeat customers, even ones that have been coming for years, the greeting is important because the way you treat them is the reason they continue to come.And when a long-time customer comes in and you greet them with “Hi [First Name],” this indicates your appreciation for them and that you’re glad to see them as a person, more than just a customer. New customers that witness this will see that your repeat customers are comfortable enough to be on a first-name basis, another indication of the trust they have in you.

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