While the automotive supplier base becomes more global and the US WD population continues to shrink, some program groups look outside the borders to strengthen membership and protect volume. A link to a complete program group chart can be found at the bottom of this article by Editor Brian Cruickshank.
A proposed California ban on the sale of R-134a to non-certified technicians pits business vs. the environment. Not an easy choice, is it?
When customers call, do you ever say you don’t have “it?” Not having “it” puts your business on the fast track to killing your relationship with a customer.
There’s little attention paid to vo-tech education these days, yet the demand for techs and parts pros has gone up. What’s the aftermarket doing about it?
In the fast-moving world of retail sales, having the right part on the shelf is more often than not the difference between making the sale — or losing it.
Collaboration among trading partners can be a great and productive thing except when it’s a one-sided exercise.
This month, Counterman examines those store groups that made notable acquisitions or changes over the last 12 months.
If you’re looking for the formula to win more business, the key just might be standing next to you at the counter.
Industry standards are the way to a healthier, more efficient aftermaket. So why aren’t more companies embracing them?
This month Counterman and aftermarketNews editors present the top 10 topics that most affect distribution today.
Challenging categories, such as exhaust, require new approaches to distribution and sales strategies.
They say that numbers never lie, but data can be viewed in very different ways, depending upon where you’re standing.