What percentage of your customers’ overall parts purchases are through dealerships? You’re not going to like the answer.
We were’nt looking for a Citron caliper, after all. But even so, errors in catalogs (both print and electronic varieties) cost everyone.
Contrary to popular belief, the strongest distributors are not necessarily traded on Wall Street. There are those in the market who long for days gone by for those halcyon days I keep hearing about when independently owned stores and WDs could still make a buck in this business. Many believe that the days of the
‘Pay on Scan’ (POS) is AutoZone’s newly proposed payment system that is causing ripples throughout the company’s supplier base.
A variety of factors – both positive and negative – impact aftermarket distribution. For the sixth year, Counterman editors present their view of the top 10 influences that impact the industry.
Math, physics, chemistry – these are obvious subjects that all relates to automotive technology. But what about biology?
So what is average? If you’re talking about things easily quantified like return rates, the answers are easy. But what about parts stores themselves?
Import OEs have aggressive wholesale programs that are designed to steal business away from you. What are you doing to stop it?