ASE P2 Test Preparation Guide
This month, Counterman magazine publishes its annual test preparation guide to the upcoming ASE automobile parts specialist (P2) test. This fall’s nationwide testing dates are Nov. 13, 18 and 20.
Pontiac Vibe CAF Replacement Procedure
Should you see a 2003-’06 Pontiac Vibe in your shop that is in need of a Cabin Air Filter (CAF) replacement, adhere to the following steps to provide this service. The CAF on this vehicle is located behind the glove box door inside the filter housing. 1. Open the glove box door. 2. Remove the
Keep the Technical Info Coming
I just love the technical features in Counterman magazine. They are chock full of useful information. That knowledge brings power! Keep the articles coming. Your articles are a powerful tool and are very useful when speaking to customers. If a person acts like he knows what he’s talking about, people will buy! Robert E. Lee
How much more do premium grade brake linings cost over standard linings?
Because of the special ingredients and extra manufacturing steps that go into premium grade linings, they cost more than standard linings. The cost isn’t that much higher and, when you consider that the cost of the linings is actually only a small percentage of a complete brake job, price should not be a major issue
Get Rid Of Paper Catalogs? No Way!
Thinking of getting rid of paper catalogs? Don’t! They do have a wealth of information that’s not currently being included in the electronic catalogs. Paper catalogs have saved me more than once. Ken, Murray’s Discount Auto Store, Madison Heights, Mich. e-CATALOGS CANNOT COMPETE I’m a 30-year veteran of the parts business and have worked in
I Know Why, Mitch
Mitch Schneider wants to know why, and how in his article “Why is it in Vogue?”(Counterman, June 2008) that people crucify aftermarket manufacturers. Unfortunately for us in the retail side, the answer can be traced back to the late 1980s, when shops and DIY customers stopped asking the most important question and started asking the
Think Twice Before Getting Rid of Paper
Setting a course to abolish the paper catalog is something manufacturers should really think twice about. As I have worked through the years in the parts business, I have found nothing more resourceful than the print catalog. I understand the argument for eliminating paper catalogs from a cost standpoint, but when you eliminate this reference
Computers Aren’t Always Best
I applaud Jon Owens for wanting to rid the world of the scourge of paper catalogs (“Let’s Make A Deal, December 2007). They are cumbersome and time consuming, and are also one of the things that actually differentiate me from the other guys. I detest them as they only help in look-up 10 to 15
‘Bored’ With Your Job?
How can you be bored when there is ALWAYS a challenge of the hour? Here’s my take on just some of the challenges we face every day.
Let’s Make Delivery Free
I just read Jon Owens’ article on ending free delivery (April 2008). I thought it was great. No one ever wants to talk about this and I know the technicians say they refuse to pay for delivery. But as your article points out, do those same installers ever get a UPS shipment at home or
Finding Use for Paper Catalogs
Getting rid of paper catalogs is a bad idea. Many times, cataloging is incomplete in the computer. Being able to review a paper catalog is essential. With production dates and model years sometimes hard to discern, it is great to be able to consult a paper catalog and be able to see many years at
I May Have Written that P2 Question
Having been humbled by writing questions for the ASE Parts Specialist Test, I challenge you: Can we add at least 50 ASE Blue Seal Parts stores next year?