Stocking & Selling Drivetrain
According to a recent study, the halfshaft market is showing strong unit growth and sharp price competition. This month, read about what you need to know to stay ahead of the competition.
You Might Be a Parts Pro If…
Are you a real parts professional? Here are some sure-fire clues to know if you’re really a parts pro or not.
More on What’s Wrong
Read this month’s letters to the editor.
Consumer Aftermarket Behavior Study
In partnership with Industrial Marketing Research, Counterman presents consumer and technician sourcing habits for 10 critical product categories. Click here to read: CABS Intro Click here to read the consumer analysis of: AC Compressors Click here to read the consumer analysis of: Ball Joints Click here to read the consumer analysis of: Brake Pads Click
Keeping it Clean with Vehicle Filtration
Whether it’s in the engine oil, air, transmission, fuel line or passenger compartment, filtration is all about trapping contaminants.
Timing Kits: An Aftermarket Solution
Availability can be a tricky thing, as parts may really not be available through the aftermarket in some cases. But in others, technicians may merely assume certain parts are dealer-only.
What’s Wrong?
Read this month’s letters to the editor.
Annual Technical Training Seminars
Every April, Counterman presents the annual Technical Sales Seminars. This year’s seminar series provides the technical details on 12 essential product categories.
What’s Wrong with Customer Service?
I’m sure I’m not alone in noticing that today’s generation of young people has no idea what true customer service is all about. It’s up to us older folks to change their way of thinking.
Parts Pro Pay
Read this month’s letters to the editor
Your Greatest Asset
Many aftermarket retail and wholesale buisness owners claim that their employees are their greatest assets. Yet it seems as if every industry is ahead of the aftermarket when it comes to excercising the importance of continuous training and development.
Questioning Quality
Read this month’s letters to the editor.