Michael Freeze, Author at Counterman Magazine
The Right Call

For the folks in Pittsfield, New Hampshire, seasoned auto parts veteran Dennis Call has the reputation of being both a good counterperson and community leader.

Aftermarket Financial Symposium: Leveraging for Growth

The first-ever Aftermarket Financial Symposium brought the industry together to discuss the financial realities of this ever-changing industry. The first-ever Aftermarket Financial Symposium brought the industry together to discuss the financial realities of this ever-changing industry.

Connecting with Customers: A Day in the Life of an Outside Salesman

The world of the outside sales rep is far more than just making sales. It’s about developing relationships.

Divided We Stand

What kind of issue is the “Right to Repair?” It depends on whom you ask. Why does this issue divide technicians, distributors and manufacturers? What can the aftermarket industry learn from this critical debate?