Mark Phillips, Author at Counterman Magazine - Page 4 of 25
The Aftermarket Auto Parts Alliance Promotes Jim Holik

Holik will lead the creative design and content development efforts for the Alliance’s websites, social media properties and communication materials for Auto Value and Bumper to Bumper.

WATCH Ask The Expert: What’s That Car Smell? Here’s How To Get Rid Of It

While some odors can be temporarily covered up after detailing, once a car sits on a lot or driveway and bakes in the sun, a smell is likely to return. That’s because the source of the odor hasn’t been identified and removed.

NAPA’s Thomas Brissett Named 2017 Counter Professional Of The Year

Brissett is extensively involved in his community, coaching youth hockey for many years and also serving as an assistant coach for high school hockey, football and lacrosse in his local school district.

Kris Hankey Of Advance Auto Parts Named 2017 Retail Counter Professional Of The Year

Hankey is the first female recipient of the Counter Professional of the Year award in more than 20 years, and the first Advance Auto Parts team member to receive the award from Counterman in the 32-year history of the awards program.

Watch: Can A Car Battery Last Forever?

One weakness is that wet cell car batteries have to be kept at or near full charge to maximize their output and lifespan. If a battery is run down and chronically undercharged, it will drastically reduce its service life.

Word-Of-Mouth Is Ignored – Unless The News Is Bad

In my experience, word-of-mouth rarely works when you’re passing on something positive.

WATCH: Why Do Your Customers Buy From You?

Recently, we at Counterman published PARTS, our annual Professional Automotive Repair Technician Survey. We surveyed hundreds of Babcox Media readers who are technicians and who buy your products.

WATCH: The Auto Care Industry Continues To Roar

The U.S. auto care industry is now worth $381 billion — yes, billion, with a b — and growing every year. How big is that growth? By 2020, it’s expected to be worth just over $421 billion.

The Best Part Of AAPEX: The People

There is nothing better than seeing people who are clearly at the top of their game getting the recognition they deserve, for a job they love doing.

WATCH: Replacing Wheel Bearings If They Haven’t Failed?

If the wheel speed sensor inside is corroded or damaged, or has failed electrically, the wheel bearings may need to be replaced.

WATCH: What Kind Of Wheel Bearings Are Used On Vehicles Today?

Most wheel bearings on late-model vehicles are part of a sealed hub assembly or cartridge. Sealed hub assemblies may be used on front-wheel drive as well as rear-wheel drive cars and trucks.

WATCH: How Often Do Brake Pads Need To Be Replaced?

There are no recommended replacement intervals for brake pads because pad life varies widely depending on how a vehicle is driven, the type of brake pads on the vehicle, the driver’s braking habits and even the design of the brake system.