Mark Phillips, Author at Counterman Magazine - Page 7 of 25
WATCH: What’s A Dual Mass Flywheel? Find Out Now

A small engine today can create as much torque and horsepower as a large bore engine of the past did. All this power in a small package creates more vibration than ever.

WATCH: Ensure You’re Replacing Spark Plugs For The Right Reasons

Most original equipment spark plugs have a life of more than 100,000 miles thanks to electrodes that contain precious metals like platinum and iridium. If the plugs fail sooner than the recommended interval, you need to solve the problem before installing new plugs.

WATCH: Body Filler Basics For Aftermarket Auto Parts Professionals

Since I figured you didn’t get enough of our last body filler talk, there’s more.

WATCH: Causes Of Fouled Spark Plugs

Internal coolant leaks can foul a spark plug and cause a misfire. The problem could be a leaking intake manifold or a head gasket, and the fouled plug might be localized to one or two adjacent cylinders.

Watch: What Every Good Auto Parts Professional Needs To Know About Selling Body Filler

In this episode of Counter Intelligence, we talk to BodyShop Business Editor Jason Stahl about body filler and discuss what every great counter professional needs to know about it.

Some Scenes From Autopromotec 2017, Italy’s Top Automotive Aftermarket Show

Show organizers report that 1,651 companies from 53 countries exhibited at this year’s show, its 27th, which took place at the sprawling Bologna Fiere grounds over 16 buildings and four outdoor exhibition areas.

Autopromotec 2017 In Italy Looks To The Future Of The Automotive Aftermarket

More than 25 percent of the more than 100,000 visitors to Autopromotec 2017 here in Bologna, Italy, have come from abroad for the biennial show, organizers say.

WATCH: Automotive Oxygen Sensors Use Technology To Keep Cars Running More Efficiently, Cleaner

When the government began requiring more stringent emissions standards in the 1970s and 80s, out went the mechanical carburetor and in came the oxygen sensor.

AAPEX Exhibitor Summit Adds Buyer Panels

For the first time, buyers from the Alliance Group, AutoZone and O’Reilly Auto Parts will participate in the Exhibitor Summit to discuss what matters most when they visit a booth at AAPEX.

If Your Customer Knows More About Your Payment System Than Your Employees, Something Is Wrong

What if customers end up giving on-the-job training to your employees?

Please, Repeat This Mantra: I Need Leadership 2.0 (At The University Of The Aftermarket)

University of the Aftermarket has opened registration for the 2017-2018 Leadership 2.0 Class and you need to be part of it.

WATCH: How Easy Is It To Do Business With You?

In this video from the Counter Intelligence series, Counterman Editor Mark Phillips discusses how communications with your customers must be simple, clear and not cause pain for the people who want to do business with you.