Selling Functional Fluids
Functional fluids come in
many forms, and each one has very
specific properties and applications.
Cashing In On The ‘Ag Aftermarket’
Farms and ranches offer plenty of opportunities for parts stores to harvest profits.
These ‘Car Movies’ Will Get Your Motor Running
They feature iconic cars, exciting chase scenes and even the occasional Oscar-worthy performance.
Tools, Auto Parts Go Hand In Hand
A loaner program makes your store a one-stop shop.
The Jury Is Still Out On Stop/Start
Like it or not, though, this technology is here to stay.
The Benefits Of Selling Remanufactured Auto Parts
Remanufactured parts can represent a great value for a like-new (or better) product.
Outside the Parts Catalog: Ford
While not as thorough as the GM SPID decal, some major component options can be decoded from the door sticker on Fords too.
Do You Have What It Takes To Be A Manager?
The skills needed to be a successful counter pro provide a great foundation for the leap to store manager.
More Than Parts: Value-Added Services Counter Pros Provide
In Counter View, I often refer to parts specialists as “those of us behind the counter.” In reality, there’s an awful lot that we do that happens well-away from the comfort of our workstations.
LED There Be Light
LED technology has a bright future in the aftermarket.
TPMS Basics
Tire-pressure monitoring systems (TPMS) have been a mandatory feature on new vehicles for over a decade. But in some form or another, they have been around for nearly 30 years.
Classic Counter Gaffes: When Counter Pros Deserve An ‘F’ For Effort
It’s not ALWAYS the customer who gets it wrong, or doesn’t know what he wants.
