Automotive Batteries: AGM Now a Minimum Replacement Requirement for Newer Vehicles
When it comes to choosing a replacement battery, today’s high-tech vehicle systems leave less margin for error.
Vehicle Electrical Systems: Understanding Relays
Understanding how relays work can help counter pros select an appropriate replacement – even without a catalog.
Beyond the Electronic Catalog: Other Auto Parts Resources for Counter Professionals
There’s still a world of valuable information beyond the e-cat for parts specialists who have the desire, drive and skill to search for it.
Selling Brakes: The ‘Good, Better, Best’ Sales Model
When it comes to selling brakes, how do we really determine which product is the best choice for a customer?
Ignition Coils: Last Remnant of the Traditional Ignition System
Although the basic principles of induction and electromagnetism haven’t changed in the 100-plus years since its introduction, the current incarnation of the ignition coil is a much more reliable, compact and long-lasting unit than those used in previous designs.
Death of the Stick Shift?
Automatic transmissions dominate the U.S. vehicle market.
Aerosols Lubricants and Penetrants: There Really IS a Difference
If you want to get into a heated discussion, just ask two of your customers: “What’s the best penetrating oil?” Then back away slowly!
Serpentine Belt Sizing Issue for Auto Parts Professionals
Translating a belt’s length or markings into a usable part number can be challenging, especially given all the different ways customers present their requests.
Independent Rear Suspension and Alignment
Independent rear suspensions have many advantages over solid (beam) axle designs, including ride quality, handling and adjustability of alignment angles.
‘Tis the Season for 4-Wheel Drive
Transfers cases, axle actuators and other 4WD components need attention this time of year.
Are Cheap Oil Changes Bad for Business?
Having the “lowest price in town” says nothing about the quality of your goods and services, and actually might steer potential customers away from your business if they feel those low, low prices equate to shoddy work or merchandise.
Why Fuel Pumps Come Back to the Auto Parts Store
When diagnosis becomes increasingly difficult, our customers are more likely to guess at a solution, and swapping out parts has long been the go-to “quick fix.”
