Bolt On Technology announced that it is expanding its software offering to include products for auto body shops, dealership service centers, parts vendors, air-conditioning specialists, import-car specialty shops, fleet managers and other sectors of the automotive aftermarket.
“Formerly available only to traditional repair shops using compatible third-party shop-management programs, Bolt On’s full capabilities are now available via the cloud through NextGear, making it possible for any customer-facing repair operation with an internet connection and a mobile device to improve communications, strengthen relations and increase business with customers,” the company said in a news release. “There’s no need to buy new software or hardware.”
NextGear includes the full suite of capabilities every establishment doing repair work needs, available month-to-month with no long-term commitment, according to the company.
“Dealer service centers, for instance, can send customers multimedia updates after the service advisor takes their keys, and collision centers can provide photographic evidence of vehicle damage in real time, for speedier approval of repairs from the insurance carrier,” Bolt On explained. “For sectors where future work such as regular maintenance can be anticipated, drivers can schedule those appointments and receive service reminders on their device. NextGear can also prompt customers to leave a positive review of their experience, helping shops and service centers to manage their online reputations.”
NextGear delivers all of the following capabilities in a single platform:
- Vehicle-condition photographs and videos
- Bolt On’s red/yellow/green-light vehicle health reports
- Two-way texting between customers and the shop
- Speech-to-text note-taking
- Canned recommendations and notes, standardizing a professional polish to every diagnosis and communication
- Complete vehicle-maintenance profiles
- Ability to clearly track progression and wear of parts over time
- Future appointment scheduling
- Text-To-Pay and payment financing, through Bolt On Pay
- Review Manager
- Cloud storage of all data, for protection and easy access
“We’ve had tremendous success with independent auto repair shops, giving them the tools to add transparency and improve communications, giving customers peace of mind and keeping their repair bays humming while enhancing revenue,” said Mike Risich, Bolt On Technology’s founder and CEO. “With the launch of NextGear, based entirely in the cloud, we can now help every sector of the auto aftermarket, whether you’re fixing transmissions, replacing fenders, or servicing trucks, motorcycles, high-end imports or RVs.”
In addition to independent repair shops, Bolt On Technology’s software can be used by collision centers, brake/transmission/muffler shops, new- and used-vehicle dealers, air-conditioning specialists, tire shops, fleet-maintenance operators, import-car/specialty-car shops, RV repair centers, truck repair shops, motorcycle repair shops and marinas.
To learn more, visit www.boltontechnology.com or call 610-400-1019 to speak with a customer service advisor.