Counterman Education Center Archives - Page 9 of 32 -
Selling Brake Pads for Electric Vehicles

Electric vehicles and hybrids have a built-in disadvantage regarding brake noise.

What Is Spark Plug Indexing?

Spark plug indexing is the orientation or placement of the ground electrode at a specified direction in the combustion chamber.

Recommending OE-Quality Ball Joints and Tie-Rod Ends

Today’s state-of-the-art high-performance tie rods and ball joints put original-equipment quality into the aftermarket’s hands.

Recommending Replacement Timing Belts

In the end, the belt or kit that you recommend should come down to trust and reputation.

Common Causes of Cooling-System Failures

Taking coolant/antifreeze for granted usually doesn’t end well.

What Can Go Wrong with Engine-Management Electronics?

Powertrain control modules typically fail for one of two reasons.

Basic Types of Wiper Blades

Wiper-blade manufacturers are continually making improvements to the design and performance of replacement wiper blades.

What Are Direct Ignition Coils?

The stick coil eliminates ignition wires and utilizes wasted space by fitting neatly into the spark plug bore.

Recommending Antifreeze/Coolant for Heavy-Duty Engines

There are three basic formulations of heavy-duty antifreeze/coolant.

Taking a 4-Corner Approach to Selling Ride Control

Shocks, struts and springs operate in conjunction with each other. 

Recommending OE-Quality Ignition Coils

Your customers need an OE-quality replacement coil that’s designed to withstand extreme operating conditions.

Gift Ideas for Car Enthusiasts

Remember, the possibilities are endless.