ASE Test Prep: Manual Transmissions/Transaxles
There will be two questions on the ASE P2 test that deal with manual transmissions and transaxles.
ASE Test Prep: Steering And Suspension
There will be three questions on the ASE P2 test that deal with the steering and suspension.
Brake Rotor Replacement: A Shop Owner’s Experience
NVH — noise, vibration and harshness — can spell trouble for any brake job. For your professional customers, finding the source of the problem can be a very frustrating experience.
Advanced Fuel Delivery Systems
There are many ways to get fuel into a combustion chamber and it seems that today auto manufacturers are using every possible method. As if that were not enough, manufacturers are hedging their sales bets by developing vehicles that use many different types of fuel, and in some cases, vehicles that can burn more than
Getting In-Sync
Open communication between employee and employer is the best way to ensure a lasting and mutually beneficial relationship. Not having it is a sure way to destroy a business.
Keeping Your Bearing: Engine Bearings & Engine Kits
There’s a lot to know when ordering engine parts for a rebuild. Considering the labor involved, your customer will likely demand the best parts you can find.
Import Insights: Delivering the Sale
‘Delivering the sale’ can mean a lot of things to a lot of people. For me, it means jumping through whatever hoops I need to jump through to get the parts my customer needs. From my domestic parts background, I remember completing nearly every sale on the first pass. That is, we usually had everything
Mechanic Connection: Sourcing Engine Parts
Because of the time and expense involved, many factors go into sourcing engine parts. It’s a typical scenario: a late ’90s front-wheel drive van suffers a blown cylinder head gasket and the owner drives the vehicle until the engine quits. Upon initial inspection, the engine will crank, start and run, but produces a one-half crankshaft-speed
Import Insights: Paper Catalogs vs. The Computer
Although computer-based cataloging has become the norm in sourcing parts, there are still great benefits to using good ol’ paper.
A Shop’s Perspective: Dealing with Store & WD Sales Reps
Attention sales reps: To maintain a healthy business relationship with customers, it’s best to know your clients, fulfill their needs and, most importantly, value their time.
Tech Forum: Alternators
QUESTION: Why do alternators have such a high return rate? ANSWER: Alternators have such a high return rate because they are often misdiagnosed as the cause of a charging problem or low battery. The alternator is the heart of the charging system. It generates the amps needed to keep the battery fully charged and to
Tech Forum: Ceramic Brake Pads
QUESTION: What’s so hot about ceramic brake pads? ANSWER: In a nutshell, ceramic pads are quieter than semi-metallic pads. Ceramic pads are also less harsh on rotors than their semi-metallic cousins, tend to wear better, and unlike many European formula non-asbestos organic (NAO) pads, don’t produce a lot of ugly black brake dust that sticks