Education Archives - Page 139 of 143 -
10 Brake Lathe Myths

Are your employees properly trained in the lost art of turning rotors? See how many of these myths your staff still believes.

10 Brake Lathe Myths

Are your employees properly trained in the lost art of turning rotors? See how many of these myths your staff still believes.

Dealership Parts Departments and Parts Sourcing Decisions

Are you being one-upped by your local dealership parts department?

Engine Repairs and Replacements

Engines are lasting longer and longer these days. But when an engine needs replaced is it better to install new, or rebuild?

Smooth Sailing — Steering, Suspension and Ride Control

Chassis parts may not be a high-volume category in the aftermarket, but sooner or later most chassis parts do wear out and have to be replaced. The question is, when?

Paper vs. eCatalogs

Paper catalogs have their place, but in-shop e-catalogs change the shop/store dynamic.

OE or Aftermarket?

Ever wonder what goes through your professional customer’s mind when he’s sourcing electronics? Here’s one shop owner’s perspective on why he prefers aftermarket over OE.

Antilock Brake System

Antilock brake systems have been around since the mid-1980s and are now offered as standard equipment or as an option on most vehicle makes and models.

Automatic Climate Control

Automatic temperature control is yet another evolution in the constantly changing climate control system.

What do Drivers Really Deliver?

Your delivery drivers are delivering parts. Are they delivering a positive image of your store too?

Brake System Basics: What Every Counter Pro Should Know

Brake parts account for a substantial portion of most parts store sales today, and should continue to do so in the future. Why? Because many parts in the brake system are high-wear items that have to be replaced every few years. When you add up all of the things that can go wrong with brakes,

The Great Pricing Debate

Mark up, gross profit, turns, coverage, warranties, delivery, margins and availability are all items that weigh heavily in the Great Pricing Debate.