ATMC Announces Officers And Directors For 2014
The Automotive Training Managers Council (ATMC) is a non-profit organization dedicated to the advancement of training and professional development within the transportation service industry. LEESBURG, Va. — The Automotive Training Managers Council has announced its officers and directors for 2014. Darrell Rowe, director of education and development for Bridgestone Retail Operations was elected as
Get Involved In A MOOC
The Internet has changed many traditional businesses, and several Internet startups are now taking aim at disrupting one of the oldest models in our business establishments: higher education (and their timing could not be better)! Twenty-eight years after my final college class in Boston, I went back to school for 12 weeks this spring; but
ACHIEVE: Can You Do It?
How much do we really know about our jobs and the real goals and objectives of the day, week, month and year? Do we ever try to catch someone doing something right? Do our reprimands go so far that they are like a beat-down of sorts? A recent reassignment has allowed me some new
Why Auto Parts And Paint Mix Like Water And Oil
We focus all of our efforts in the areas that are making us the most amount of money, and paint is not that area. Parts stores that sell paint are often not very successful. My question is, why can’t we make a go of paint? Why does that guy not buy from me and
Wow, I Wish I Was Only 30!
For 30 years, we have watched, reported and written about the view from the automotive aftermarket parts counter. Over the years, many trends have come and gone. Things have changed! This issue marks our 30th anniversary. Yes, 30 years ago in October we launched the very first Counterman magazine. For 30 years, we have
Have You Ever Been Suspended By A Repair Shop?
We generally feel that our businesses function well and we service our commercial customers perfectly 99 percent of the time. Yet, we have always wondered why they seem only to remember that 1 percent of the time where everything does not go as planned. By Allen Markowitz and Allan Gerber There is a good
Tabs, Not Apps, To Sell More Auto Parts
The ability to open multiple tabs in a browser allows users to multi-task at levels never seen before on our counters. Hold my hand dear readers, we are about to enter the utilitarian world of tabs. That’s right, instead of apps I figured it’s time we talked about tabs. Tabs, a rather boring four-letter
You Have No Time For That?
When I consider all the questions and answers and study it takes to stay-up-to-date with the ever-changing climate of our chosen profession, it becomes clear that we overlook the one thing that we all have to offer. I look back on the many years I have spent in the automotive aftermarket, I find that
Make A Date With AAPEX
If you’ve never attended AAPEX, make this year your first. If you’re like me, a year without AAPEX in Las Vegas just wouldn’t feel right. Why? Because there’s no other time you’ll see so many of our industry counterparts in the same city, at the same event, with business on the brain. Honestly, it’s
Sometimes Business Ideas Aren’t Ready For Primetime
Everyone needs plan. Every company needs a plan. The company’s goal is to keep its initiative moving forward and within the plan that has been designed.
Do You Know What You Do Well?
It seems like such a simple question to answer, but in reality, it’s probably one of the most difficult. The only one harder is the really important one: “Do you know and are you willing to admit to what you don’t do well?”
Is It The End Of Retail? (As We Know It?)
Mixing some of what we have learned online with the efforts from our fantastic team of peers who formulate our company’s ecommerce strategy, we have created a rewarding experience for thousands of customers who support our ecommerce platform.