Opinion
A Lesson From Southwest
Who is guilty of trying to be all things to all customers? Well, maybe we shouldnt try to be.
Who is guilty of trying to be all things to all customers? Well, maybe we shouldnt try to be.
Contrary to popular belief, the strongest distributors are not necessarily traded on Wall Street. There are those in the market...
Once every other month or so, I get an email or a phone call from a technician who is upset...
Letters to the editor are a good thing. Unfortunately, they are somewhat of a dying art. Please, keep 'em coming!
The Coalition for a Level Playing Field laced up the gloves against two heavyweight retailers and lost. Here's one fight...
Pricing is an important factor in running an auto parts business. But it's not the only one.
Math, physics, chemistry - these are obvious subjects that all relates to automotive technology. But what about biology?
It's not pricing - it's inventory management and operating efficiency that will win the day.
Import OEs have aggressive wholesale programs that are designed to steal business away from you. What are you doing to...
Commitment, dedication, sincerity and integrity - those are the words that best describe this year's Counterperson of the Year.
