WATCH: Common Mistakes Made With Automotive Head Gaskets
In the first of two videos, Counterman Editor Mark Phillips discusses three of six common mistakes made when selling gaskets.
WATCH: What If A Customer Frequently Returns Catalytic Converters?
In this episode of Counter Intelligence, Counterman Editor Mark Phillips and Brake & Front End Editor Andrew Markel discuss the potential problems when a customer frequently returns a catalytic converter within the warranty period.
Those Stains Around A Spark Plug… What Are They Caused By?
ASE-certified technician and Brake & Front End Editor Andrew Markel discusses corona stains on a spark plug and what it’s caused by in this latest installment of Counter Intelligence with Counterman Editor Mark Phillips.
WATCH: Ensure Your Professional Technician Customers Are Doing A Complete Brake Job
Counterman Editor Mark Phillips interviews Brake & Front End Editor Andrew Markel on the very important topic of brake hardware.
WATCH: When Should You Use Anti-Seize On Spark Plugs?
Anti-seize shouldn’t be used on all spark plugs, which could come as a surprise to some DIYers and technicians.
Watch: What Would You Say You Do Here?
There’s a great scene in the Mike Judge movie called “Office Space.” Two consultants engaged in interviewing employees for an imminent downsizing sit across from a guy and try to figure out what he does at work all day.
Video: When Life And Business Get Complicated, It’s Time To Simplify
We’ve all heard the saying that showing up is 80 percent of success. Why not live it?
Video: No One Works The Auto Parts Counter For The Fame, But We’re Giving It Out Anyway
WIX Filters is proud to once again salute the Counterman Counter Professional of the Year.
