Why am I having to use my phone to retrieve information?
Our system is so slow, and even when I get the information needed the customer and myself are frustrated with the wait and poor quality of information in our system. It seems to keep people coming back we should be able to help them to find parts and support with out using an outside source?
customer has 2002 ford explorer v6 question how would one pour in the blue devil head gasket sealant if the truck does not have a radiator cap and should he?
He does have a radiator cap, it’s just not on the radiator. It’s on the reservoir. And yes, he can use the blue devil. Matthew Vaughn O’Reilly Auto Parts
I have a 05 Dodge caravan and I was wondering if its bad on the transmission to start the van and let it warm up.
I have a 05 Dodge caravan and I was wondering if its bad on the transmission to start the van and let it warm up. I have been told by a couple of different people that letting it idle in park will tear up the transmission. Thanks.
is it better to follow the “change oil” light on the dash or to follow the usual 3 month/3000 mile oil change routine?
As long as you check your oil level and condition between oil changes on a regular basis, there is usually no harm in following the 5,000-mile or more intervals recommended by the OEM. The problem occurs that as the vehicle gets older and more mileage on it there are many other wear items that need to be checked
The biggest question I encounter is “which brand conventional oil is better?”. My reply is usually they are the same, unless you go up to a synthetic oil. I have read the labels, and they all say the same thing. Clarify please?
A sales representative for a major oil company once addressed our local service dealer association. When asked, "What’s the difference in brands?" question he replied: "That depends on what color race car you like best!" Technology tends to drive all like products in the same direction. Tires, motor oils, batteries and other consumer purchased automotive products are really very similar,
I have a customer with a 2004 Hyunda sonata 4cyl. It will not go over 30 mph at around 3000 rpm.
I have a customer with a 2004 Hyunda sonata 4cyl. It will not go over 30 mph at around 3000 rpm. If you push it it will choke out and die, however you can “red line” it in park with no problem. They have replaced, oxygen sensors, tps, Mass air flow and the catalitic converter. It is a Non Serviceable fuel filter. The only trouble code that comes up is a system to lean bank 1. Any Ideas, there are curently getting a fuel pressure test.
ANCO Wipers Display Designed To Help Boost Sales Within Store, Waiting Area
The top portion of the display can be used separately as a wall- or peg-mounted unit with up to three tiers of ANCO wipers. SOUTHFIELD, Mich. — Federal-Mogul has developed a versatile new ANCO wiper blades retail display that can be used in several configurations, enabling it to be used in virtually any location
Justice Brothers Offers Ethanol Fuel Conditioner
Simply add one bottle of Ethanol Fuel Conditioner during a fuel fill up, and it will treat between 20 and 30 gallons of gasoline. It will also protect against ethanol/gas separation for up to 12 months if the vehicle is in storage. Since 2010, gasoline manufacturers have been permitted by the EPA to blend
I have a GM fluid #12378514. Do you know if that fluid is compatible with any O’Reilly product?
The GM Versatrak fluid you specified is proprietary to General Motors, and there is no aftermarket fluid that is a direct replacement. The pint bottle of Versatrak is pricey (anywhere from $20 to $30, depending on the dealership’s pricing), but I wouldn’t recommend anything else in the Versatrak applications. Tom Dayton JS Auto Supply
I have a 2008 saturn vue with a 2.4l engine that is losing anti freeze cant see any leaks when pressure test. The oil is not over full and it does not seam to be burning it either.
Perform a "Block Test" with the special Block Check tool and fluid to determine if the cylinder head gasket is leaking hydrocarbons into the cooling system and fluid into the cylinders. This test can also be performed with a emissions analyzer, holding the probe over the open radiator to detect hydrocarbons. Jim O’Neill Chino Autotech
I have a 2003 Dodge Dakota, 3.9, auto, 2wd. The check engine light is on and when I scan it it says I have a “check sum error.”
I have a 2003 Dodge Dakota, 3.9, auto, 2wd. The check engine light is on and when I scan it it says I have a “check sum error.” The light will not stay off after resetting. Just what the heck is a check sum error and what does it have to do with my truck?
I have a ’97 Chevy 1500 with a 5.0l. When I’m driving, the truck pulls to the right.
I have a ’97 Chevy 1500 with a 5.0l. When I’m driving, the truck pulls to the right. I have checked the control arm and ball joints and everything is ok but, it still pulls to the right.