When It’s Cold, Consumers Might Add the Wrong Coolant
In colder weather, it’s fairly common for a consumer to add the wrong kind of coolant to their vehicle. While experienced counter pros and technicians know there are different types of coolant, the average person doesn’t.
Cleaning Vehicle Fuel System Can Increase Power, Fuel Efficiency
In many cases, when your customers are having issues with their vehicle, it’s difficult for them to describe or discover the exact problem. Part of the reason is because many problems such as poor engine power, increased fuel consumption and higher emissions can have many causes.
Why Cooling-System Problems Show Up in Cold Weather
Did you know that cooling-system problems are more noticeable in cold weather? Here are some of the cooling-system issues that are easy to detect when it’s cold outside
Help Your Customer Make the Case for Keeping Their Older Car
Upgrading to a newer model might be tempting, but there are some pretty good arguments to be made for keeping the car you have. As a shop owner, manager or employee, there are some simple things you can do to help consumers understand the benefits of driving an older car:
Automotive Belts, While Lasting Longer Than Ever, Still Wear Out Over Time
Belts continue to be one of the most replaced wear items on vehicles today. Serpentine belts last a lot longer than older V-belts ever did, but they still wear out over time. The typical replacement interval for serpentine belts and flat belts today is around 90,000 miles – which for many vehicles means only once every seven to nine years!
Promote Winterization Specials this Season
Getting a car ready for winter is something every car owner in a cold climate needs to do before the snow flies. Often, customers don’t realize how important it is to winterize their cars. This guide will help you educate your customers about winterizing their cars. The more they know about this topic, the more likely they will let you help them get their cars ready for winter.
Explaining Water Pump Noises To Your Customers
An average water pump moves 7 gallons of coolant per mile driven. If a water pump lasts for 100,000 miles, it has moved 700,000 gallons of coolant. That’s enough to fill 78 semi-truck tanker trailers. It shouldn’t be a surprise that water pumps wear out, but most customers won’t realize just how much work they do.
Sealing Modern Water Pumps
Over the past 20 years, we have seen water pumps and cooling systems evolve to improve start-up emissions. We have also seen a revolution in the material used for engine blocks, cylinder heads and cooling system components. Today, coolant may flow through an iron block, aluminum cylinder head and plastic thermostat housing.
Precision Wheel Hub Assemblies Deliver Quality and Value
Replacing wheel hub assemblies can be a bit of a balancing act for service technicians. Wheel hub units are safety-critical components, so quality and design integrity are essential characteristics. At the same time, technicians want to perform proper repairs in the most economical fashion for their customers.
How to Explain Cooling System Issues to Your Customers
As a service advisor, you know the cooling system pretty well. It’s easy to forget that the customers you work with every day may not understand the cooling system very well. So some of your explanations about cooling system issues may go over their heads.
Contaminated Fuel – What to Know
Fuel contamination is more common than you think. Most of the gasoline available today in the United States is clean and free of contaminants. But, there is still contaminated gasoline being sold around the country, from Decatur to Florida to New Jersey.
Spot Counterfeit Parts Like A Pro: Five Tell-Tale Signs to Look For
If you are selling auto parts online, you should be aware of a scam that’s going on. A “customer” purchases a legitimate part from your shop and returns a counterfeit part in its place. They get a refund, and then they sell the legitimate part to someone else.
