Customer Service: How It’s Done
Customer service should be your number one priority, and it all starts with the greeting.
Tool Intel: Why Are There So Many Screwdrivers?
Screwdrivers come in many shapes and sizes, and they are not created equal.
Diesel Additives In Cold Weather
Fuel-treatment products can be a godsend for fussy diesel engines in the winter.
The Rise Of Automotive Sensors
Sensors are expected to grow in use due to new concepts in emissions reduction.
Advanced Suspension Systems
These systems include an air compressor, air springs, pneumatic solenoid valves, height sensors and much more.
When Installing A New Belt, Don’t Forget Tensioners And Pulleys
Automatic belt tensioners play an essential role in the accessory-drive system.
WATCH: 4 Questions To Ask Customers When They’re Ordering An Ignition Coil
A customer wants to order a single ignition coil. What questions should you ask to make sure you’re covering all the bases?
Engineering Better Belt Systems
The belt-drive system is working hardest when the engine is at idle. When the engine is below 1,000 rpm, the alternator, A/C compressor and power-steering pump are putting the greatest strain on the belt.
A Dim Future For Fog Lights?
Fog lights work best at very low speeds. However, many of the deadliest accidents occur at highway speed when fog is present.
Spark Plugs: Hard-Working Wiry Wonders
A spark plug can ignite at 400 times a second, per cylinder, and is one of the hardest-working parts in the engine.
Master Cylinders: How They Work, What Can Go Wrong
Thanks to the science of hydraulics, we don’t have to stop our cars like Fred Flintstone on his way to Ed’s Mammoth Ribs Drive-Thru.
Turbo Cooling: The Real Reason Turbochargers Are Back
The biggest part of the problem was deposits formed when the engine was off and the turbo was heat-soaked.
