Uncategorized Archives - Page 208 of 208 -
COM-PEN-EEEEEEE!

Mondays can be brutal in my world. Mondays after a holiday weekend are generally worse: Ripping days out of a normal work week and then trying to make those missing hours up, regardless of the time remaining will almost certainly make you crazy. Mondays, after a holiday weekend, in the middle of a recession, are

What selling points do you recommend when a master cylinder must be replaced?

If a customer needs a master cylinder, slave cylinder or hydraulic throw-out bearing, you should recommend replacing all of the components at the same time. Replacing the whole system will restore the system to like-new condition and save the vehicle owner the inconvenience and cost of having to fix the clutch linkage again in the

What are the alternatives to R-134a?

The Europeans are paving the way, driving alternative refrigerant technology. The European “F-Gas” rules have declared that R-134a must be replaced with a refrigerant that has a significantly lower global warming potential (a rating no higher than 150 GWP). The phase-out on new vehicles must start in 2011 and be complete by 2017. The European

These are Legitimate Questions

Questions lead to more questions when defining the role of outside sales reps.

How much more do premium grade brake linings cost over standard linings?

Because of the special ingredients and extra manufacturing steps that go into premium grade linings, they cost more than standard linings. The cost isn’t that much higher and, when you consider that the cost of the linings is actually only a small percentage of a complete brake job, price should not be a major issue

Turn Your Store into a “Learning Organization!”

Employees can do their jobs faster and better if they know the critical elements before starting the tasks. Or to use the better-known clich: "Knowledge is Power." Training Part ITraining is among the most important aspects of the parts and service business. This five-part training series examines the ins and outs of world-class store training.