A customer tells you that they’re experiencing brake-pedal pulsation. When you dig for more information, they explain that they don’t drive the vehicle every day, and it’s typically parked outside, so it’s exposed to the elements.
This is a real-world example that’s featured in a recent Raybestos tech bulletin, and it’s worth noting that the customer lives in the Chicago area.
An initial inspection didn’t reveal any signs of concern. The outboard rotor surfaces looked clean and smooth, and the outboard brake pads showed plenty of life. But once the caliper was removed and a technician was able to inspect the inboard sides of the rotors and the pads, it was a different story.
This video is sponsored by The Pronto Network.
