Evans Waterless Coolant Supporting Ocean To Ocean World Record Attempt

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Evans Waterless Coolant Supporting Ocean To Ocean World Record Attempt

Counterman Staff
By Counterman Staff
Published:
The journey begins on Columbus Day (Oct. 14) when Rod Wade, aka the Vintage Adventurer, fills a bottle with water from the Atlantic Ocean, just off Staten Island. A mere 60 hours later the water will be poured into the Pacific Ocean when the team arrives at Venice Beach, Los Angeles.

SUFFIELD, Conn. — Evans waterless coolant will once again be the coolant choice for the Vintage Adventurer’s next world record attempt. Australian motoring enthusiast Rod Wade, aka the Vintage Adventurer, is preparing to set a new world record in the Ocean to Ocean Driving Challenge as he drives his 1930 Ford Model A, against the clock from New York to California. The journey begins on Columbus Day (Oct. 14) when Rod fills a bottle with water from the Atlantic Ocean, just off Staten Island. A mere 60 hours later the water will be poured into the Pacific Ocean when the team arrives at Venice Beach, Los Angeles. That’s when the clock will stop and a new world record will be set.

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Rod and co-driver Michael Flanders will travel the 2,947-mile trip in under 60 hours, and they will do it with no water in the cooling system. Water will be on board to hydrate Rod and Michael, but not a drop in the engine. Instead, they’ll be running with Evans High Performance waterless engine coolant. This past June, the car completed the Peking to Paris Rally, considered to be the world’s greatest motoring challenge.  Along this rigorous route, Evans waterless coolant successfully demonstrated its capabilities of performing under extreme conditions.

With a boiling point of 375°F, Evans High Performance Coolant will function well past the failure point of water-based coolants. Evans High Performance Coolant provides permanent cooling protection for the life of the engine, and protects against corrosion, electrolysis and cavitation erosion, according to the company.

The Ford Model A will be on display on the Snyder’s Antique Auto Parts stand at the Antique Automobile Club of America’s Hershey Classic Car Show (Oct. 9-12 at Hershey, Pa.), prior to setting off on this record-breaking adventure. The “Ocean 2 Ocean Challenge – America” will raise much needed money for the American Kidney Fund.

For more information on Evans Cooling Systems Inc. and Waterless Engine Coolants, visit www.evanscooling.com. For orders and dealer inquiries, please call 888-990-2665.

For more information on the Ocean 2 Ocean Challenge, the Vintage Adventurer and the latest updates, visitwww.vintageadventurer.com.

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Customer Service: How It’s Done

Customer service should be your number one priority, and it all starts with the greeting.

Eric Garbe
By Eric Garbe
Eric Garbe is a graduate of Columbus State Community College with a degree in Automotive Maintenance Technology. He has extensive independent and dealership field experience as a technician and shop owner and is an ASE Certified Master Technician and former Adjunct Automotive Professor. He has been professionally writing automotive technical articles and documents for many years and in his free time enjoys restoring old cars and creating custom interiors and upholstery.
Published:

This is always an important topic to discuss, because I consider excellent customer service one of the most important tools you can have to earn trust, respect and repeat business from the customers that come through your door. Whether that customer is do-it-yourselfer from across town or the professional repair shop across the street, your business depends on a solid relationship.It’s a subject that I am passionate about, and it’s one that many people are losing touch with. Whether you are communicating to someone in person, on the phone or using some type of social media, good customer service and bad can both exist. You can’t afford the latter, so this is the first in a series of topics which can and should be shared from the front of the shop to the back. No matter which role you hold, you represent the shop and yourself. Customer service should be your number one priority.First on the list is the greeting. From the second a customer walks in the door, they need to know you appreciate them coming in and how important they are to your business. First impressions are everything and here’s the correct way to do it each and every time: look them directly in the eye, smile and say hello!Of course, you can say “Good morning” or “Welcome to Joe’s Autocare,” but it should be a formal greeting and the most important thing is that you have smiled, looked them in the eye and recognized that they have walked through the door.You should always retain a formal greeting until you are on a first-name basis with a customer. Only once you have established that level of relationship is it OK to use the less formal greeting of “Hi,” followed by the person’s name.This greeting does more than just indicate respect and appreciation for someone walking through the door. Most likely there are customers both new and old who are in earshot of your conversation. For newer customers, this continues to build rapport and reinforce their positive view of your shop; they see that you demonstrate respect and treat everyone in the same manner. For repeat customers, even ones that have been coming for years, the greeting is important because the way you treat them is the reason they continue to come.And when a long-time customer comes in and you greet them with “Hi [First Name],” this indicates your appreciation for them and that you’re glad to see them as a person, more than just a customer. New customers that witness this will see that your repeat customers are comfortable enough to be on a first-name basis, another indication of the trust they have in you.

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