Since 1985, Federated Auto Parts has been dedicated to building profitable and successful relationships, making it one of the industry’s premier program distribution groups. Federated is dedicated to providing independent automotive repair shops with name-brand, quality parts and superior customer service along with a full array of training and business support tools.
With auto parts stores and affiliated service centers located nationwide, the Federated name has become synonymous with quality in the field of vehicle repair. Federated Auto Parts stores are independently owned businesses that serve their local communities and are often family owned and operated. In addition to providing the highest quality replacement parts and accessories at competitive prices, Federated members have knowledgeable, experienced parts professionals on staff who are ready, willing and able to serve customers and help them with any challenge they may face.
Federated is dedicated to providing its repair shop customers with the right tools to help them operate their businesses efficiently and set them apart from the crowd. From training and technical support to marketing and motorsports, Federated image-enhancing and business-building tools, allow local businesses to be identified with a national marketing leader. In fact, the Federated Car Care Center program identifies some of the best service providers in the country as being part of the Federated team.
Federated Car Care is also a sign of confidence for consumers looking for a quality repair facility. To be eligible to become a Federated Car Care Center member, shops must meet strict criteria for performance such as employing ASE-certified technicians who have the proper training to tackle the toughest repairs. These elite shops receive ongoing training and marketing support from Federated, plus beneficial programs that help them attract and retain customers, have access the most up-to-date tools and information, and run their businesses more profitably.
Recently, Federated Auto Parts and National Pronto Association agreed to combine a majority of their efforts and resources to improve service and support to all constituents and formed the Automotive Parts Services Group, also known as The Group. With a focus on being best-in-class in providing overall value and support within the auto care industry, The Group has a combined sales volume exceeding $7 billion with more than 5,000 outlets in North America, allowing it to improve member services, better compete in the aftermarket and best serve its valued service provider customers.
While both Federated and Pronto headquarters will remain in place and continue to support their respective member’s needs, marketing programs and brands, The Group will move to shared resources in areas that offer efficiencies and improvement opportunities, such as IT and data management, electronic catalog, Co-Man warehouse, national accounts, line commonality and other support programs. Both Federated and Pronto will continue to respect the tradition of each association, while combining efforts to embrace change in order to thrive in an ever-evolving auto care industry.