If smoke is being emitted from the side vents, it sounds as though you may have something leaking in the engine compartment, such as oil leaking from the rocker covers onto the exhaust manifold.
—Jerry Ives
Assistant Professor, Parts Technology
Alfred State College, Wellsville Campus
Whether your customer asks for a gasket or a seal, you know one thing: They’re trying to stop a leak.
Terminology is one of the hurdles we face day in and day out in the automotive industry. It varies between automakers, parts suppliers, technicians and consumers. Gaskets and seals are some of those terms that are easily mixed up from time to time. So, what’s the difference between a gasket and seal, since they’re both designed to do the same thing?
Dorman offers these three tips to help to determine if it’s a valid warranty claim.
These simple guidelines will help you ensure that your customers have everything they need.
This often-overlooked undercar part
ensures a smooth transfer of rotational motion.
Automotive solenoids translate electrical impulses into mechanical movement.
Customer service should be your number one priority, and it all starts with the greeting.
Screwdrivers come in many shapes and sizes, and they are not created equal.
Even EV batteries aren’t immune to the effects of extreme winter weather.
Being able to answer this question can help prevent them from failing prematurely.
