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I have a ’98 Jeep Cherokee. The rear hatch door is stuck closed.

No matter what I do it will not open. When the power lock is activated one can hear it working but it will not open manually when using the key. Do you know what I can do to fix this problem? I work at O’reilly store #2760 in case you can get ahold of me there.

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The inner trim panel is held on to the metal rear door with push-clips and
or sheet metal screws. They need to be removed from inside the Cherokee and
the trim panel pulled back or completely removed if possible. Then you can
reach through an access hole in the door and release the latch manually.

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Jim O’Neill
Chino Autotech Inc.

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