You may have the start of a head gasket leak causing coolant to enter a cylinder under high-load conditions. As soon as the exhaust and catalytic converter get very hot, the water may vaporize completely and stop showing up as white smoke. The coolant (ethylene glycol) will solidify and form deposits on front of the catalyst, eventually causing it to overheat and melt down. Have it tested for the head gasket leak first.
—Jim O’Neill
Chino Autotech Inc.
Dorman offers these three tips to help to determine if it’s a valid warranty claim.
It’s been estimated that fraudulent warranty claims cost auto parts stores $600 million every year.
Those costs stem from a number of expenses that are set in motion by a return, including manually processing credits; reverse logistics and transportation; repackaging products; and additional quality-control testing to rule out major defects in materials.
These simple guidelines will help you ensure that your customers have everything they need.
This often-overlooked undercar part
ensures a smooth transfer of rotational motion.
Automotive solenoids translate electrical impulses into mechanical movement.
Even EV batteries aren’t immune to the effects of extreme winter weather.
Customer service should be your number one priority, and it all starts with the greeting.
Screwdrivers come in many shapes and sizes, and they are not created equal.
Being able to answer this question can help prevent them from failing prematurely.
With the proliferation of computer electronics, there were just too many sensors and wires.
