Leaders Of HDA Truck Pride, Aftermarket Auto Parts Alliance Announce Formation Of The Aftermarket Distributors Alliance

Leaders Of HDA Truck Pride, Aftermarket Auto Parts Alliance Announce Formation Of The Aftermarket Distributors Alliance

The new entity will be equally owned by HDA Truck Pride and AAPA and was created to stimulate the growth and success of both groups.

Don Reimondo, president and CEO of HDA Truck Pride and John R. Washbish, president and CEO of Aftermarket Auto Parts Alliance (AAPA), announced the creation of the Aftermarket Distributors Alliance LLC (ADA) at a news conference during HDA Truck Pride’s annual meeting at the JW Marriott Hill Country in San Antonio. Both HDA Truck Pride and AAPA are the largest independent program groups in their respective market segments.

The new entity will be equally owned by HDA Truck Pride and AAPA and was created to stimulate the growth and success of both groups.

“For years, the aftermarket practitioners have arbitrarily partitioned their businesses by vehicle types or market segments, such as truck parts or collision parts or performance parts,” said Reimondo. “While that may have made sense in the past, both John and I propose that updating business practices and introducing technology to look holistically at the parts distribution business makes sense as we move toward the future.”

Washbish agreed, “Increasingly, we see both national accounts and fleets that are looking to consolidate their sourcing and seeking suppliers that can connect with them electronically. The combined resources of AAPA and HDA Truck Pride can deliver just that.”

“Our concept was to create an environment where we could expand our mutual footprint to sell more products and services for both groups, with an emphasis on national, regional and fleet accounts,” said Reimondo. “It is a forward-focused strategy based on selling more, not just buying better.”

The two executives outlined some of the mutual opportunities they believe exist for the new entity, including:

  • National/Regional Accounts ‐For those accounts who require coverage for a wide range of automotive and heavy-duty or off‐highway parts, ADA will match and encourage distributors from both groups to collaborate and provide the coverage and service the customers require.
  • Cross Purchases ‐Initially, each member of AAPA and HDA Truck Pride would be encouraged to purchase “non‐stocking” parts from one another to enhance their individual efficiency and profitability.
  • Group Warehouses – Approved member distributors will be given the opportunity to purchase from the other member’s group warehouse.
  • Technology ‐Participating group members will collaborate on common information technology platforms and the opportunity to share mutual data and support. Significant efforts will focus on providing mutual customers with the ability to order, report and invoice purchases from any and all members.
  • Vendor Relations – ADA will work to improve communications, reporting, data sharing and electronic connections with all vendors.
  • International Business Expansion – ADA will assist both organizations in growing their affiliations with expanding their global footprint.

Both Reimondo and Washbish confirmed that the formation of the ADA received unanimous support from the respective boards of directors of both organizations. They remarked that this positions its membership to compete given the changing face of distribution, enabling technologies and to guarantee success in the future.

You May Also Like

Customer Service: How It’s Done

Customer service should be your number one priority, and it all starts with the greeting.

This is always an important topic to discuss, because I consider excellent customer service one of the most important tools you can have to earn trust, respect and repeat business from the customers that come through your door. Whether that customer is do-it-yourselfer from across town or the professional repair shop across the street, your business depends on a solid relationship.It’s a subject that I am passionate about, and it’s one that many people are losing touch with. Whether you are communicating to someone in person, on the phone or using some type of social media, good customer service and bad can both exist. You can’t afford the latter, so this is the first in a series of topics which can and should be shared from the front of the shop to the back. No matter which role you hold, you represent the shop and yourself. Customer service should be your number one priority.First on the list is the greeting. From the second a customer walks in the door, they need to know you appreciate them coming in and how important they are to your business. First impressions are everything and here’s the correct way to do it each and every time: look them directly in the eye, smile and say hello!Of course, you can say “Good morning” or “Welcome to Joe’s Autocare,” but it should be a formal greeting and the most important thing is that you have smiled, looked them in the eye and recognized that they have walked through the door.You should always retain a formal greeting until you are on a first-name basis with a customer. Only once you have established that level of relationship is it OK to use the less formal greeting of “Hi,” followed by the person’s name.This greeting does more than just indicate respect and appreciation for someone walking through the door. Most likely there are customers both new and old who are in earshot of your conversation. For newer customers, this continues to build rapport and reinforce their positive view of your shop; they see that you demonstrate respect and treat everyone in the same manner. For repeat customers, even ones that have been coming for years, the greeting is important because the way you treat them is the reason they continue to come.And when a long-time customer comes in and you greet them with “Hi [First Name],” this indicates your appreciation for them and that you’re glad to see them as a person, more than just a customer. New customers that witness this will see that your repeat customers are comfortable enough to be on a first-name basis, another indication of the trust they have in you.

MEMA Launches At-Home REPAIR Campaign

The next step in the campaign to get the REPAIR Act passed is to get aftermarket suppliers involved.

Shaw Assumes Leadership of MEMA Original Equipment Suppliers

Collin Shaw succeeds Julie Fream who served 10 years in the position.

AACF Launches 65th Anniversary Fundraising Initiative

The campaign aims to raise $65,000 through 1,000 donations of $65 each.

Schaeffler Publishes 2023 Sustainability Report 

Schaeffler was awarded an “A” score in the climate change category for 2023 by the global non-profit environmental organization CDP for corporate transparency and performance.

Schaeffler Sustainability Report

Other Posts

Introducing ‘Sustainability by Schaeffler’ on Counterman.com

In the weeks and months ahead, stay tuned for more sustainability content from Schaeffler and Counterman.

Schaeffler Sustainability
Jacki Lutz Named Content Director at Auto Care Association

Lutz will be tasked with leading a cross-functional and multimedia content strategy, development and execution across all platforms.

Jacki Lutz Auto Care
Auto Care Association Certified as a Great Place to Work

“This prestigious award is a testament to the association’s commitment to creating an inclusive, supportive and dynamic work environment for its employees,” Auto Care said.

HD Repair Shops Report Increases in Counter Sales, Labor Rates

The data comes from a Fullbay report published in partnership with ATA’s Technology and Maintenance Council.

Heavy Duty Repair