VALLEY CITY, Ohio Schaeffler Group USA Inc. has initiated the distribution of more than 180,000 LuK-branded technical assistance posters promoting proper diagnosis and installation of clutch kits, clutch hydraulics and flywheels. The poster is designed to help technicians identify common installation errors that lead to unwarranted product returns and reduction in productivity at the shop level.
According to the company, the technical information for the poster came directly from the Schaeffler Automotive Aftermarket Technical Hotline that helps consumers with proper installation techniques and troubleshooting difficult applications.
The four-color fold-out poster also contains technical information regarding LuK flywheels and hydraulics, which often are overlooked components to the drivetrain repair process, the company says. Clutch replacement is not an everyday occurrence at the typical shop, and the conveniently sized poster is meant to be displayed in the bays for easy access to the information. The Schaeffler tech-line number is prominently featured so technicians can call for help in troubleshooting problematic applications.
Bill Hanvey, vice president of sales and marketing, said of the poster, “We are committed to the education and training of the professional installers to help them make their shops more productive. Unwarranted returns affect everyone in the distribution chain and through our Schaeffler tech-line and tools such as the technical poster, we are trying to prevent the loss of time and money at ground level.”
More than 180,000 copies of the poster will be distributed through leading industry publications including Underhood Service, which will get the poster directly into the hands of the technician. Additional copies of the poster will be available by contacting Schaeffler customer service at [email protected]. Electronic versions are available for download and viewing at the Schaeffler aftermarket website, www.Schaeffler-Aftermarket.us.