GERMANTOWN,Tenn. The Automotive Distribution Network’s National Jobber and Service Dealer Advisory Councils (NJAC and NSDAC) recently met at the Marriot in Lancaster, Pa., to evaluate the group’s programs and to tour East Penn’s nearby battery manufacturing facility.
According to Mike Lambert, president of the Network, the NJAC and NDSAC frequently participate in a joint meeting alongwith representatives of the Network Headquarters staff to help ensure the association’s programs continue to meet the needs of our affiliates at the street level. “The councils represent a cross-section of the group’s jobbers and service dealers, offering unique insight into local markets,” Lambert said.
The councils also exchanged ideas on how to better work with their respective businesses, according to Frank Drellishak, owner of Drellishak’s Service in Rocky River, Ohio. “I believe the jobbers and the Network staff walk away with a much better perspective on the needs of an independent service dealer in today’s business climate,” he said. “Likewise, we leave with a greater understanding of issues facing the Network’s jobbers. It’s a win-win.”
The council members and Network staff also gained an appreciation of the best practices on display by East Penn, the world’s largest single-site, lead-acid battery manufacturing facility.
“From environmental responsibility to employee safety to quality control, East Penn is a first-rate, family-owned operation,” added Drellishak.