‘Never Put It in Writing’ And Other Mechanic’s Tips From Rodney Dangerfield

‘Never Put It in Writing’ And Other Mechanic’s Tips From Rodney Dangerfield

Aspiring mechanics can learn a lot about customer service from Rodney Dangerfield’s 1985 TV special “Exposed.”

Aspiring mechanics can learn a lot about customer service from Rodney Dangerfield’s March 1985 TV special “Exposed.”

The show features a sketch in which Dangerfield teaches a class on “How to Be an Auto Mechanic.” The students include NFL greats Bubba Smith and Dick Butkus and actress Morgan Fairchild.

Dangerfield’s first piece of advice: “Never put it in writing.”

He also urges the class to tell customers, “I’m all alone here” – regardless of how many other employees are working in the shop.

Perhaps most importantly, Dangerfield dispels the mystery of the men’s room.

“Remember, the men’s room is always locked,” Dangerfield says. “ … We want to confuse people, that’s why. We keep the cash register open, the safe is open, but the men’s room is locked.”

Obviously, we’re joking when we say that aspiring mechanics can learn a lot from this skit. The profession has come a long way since the 1980s. Still, it’s interesting to look back at some of the perceptions – right or wrong – that the public had about automotive service back then.

To view the skit, click here or watch below.

You May Also Like

MEMA Names John Chalifoux Chief Sustainability Officer

He also will serve as chief operating officer of the MEMA Aftermarket Suppliers membership group.

MEMA, The Vehicle Suppliers Association, has named John Chalifoux as its chief sustainability officer and head of its newly launched Center for Sustainability.

He also will serve as chief operating officer of the MEMA Aftermarket Suppliers membership group. Most recently, Chalifoux was president and chief operating officer of MEMA’s Association for Sustainable Manufacturing (MERA).

Advance Launches ‘Diehards Choose DieHard’ Campaign

The campaign features former Marine sergeant and world-renowned climber Kirstie Ennis.

MEMA Establishes Center for Sustainability

The mission of the new Sustainability Center is to serve MEMA members wherever they are in their sustainability journey.

MEMA Names Jackson Executive Director of Strategy and Research

He most recently was executive director of strategy and research for MEMA’s light-duty original equipment division. 

MEMA Taps Gardner to Lead Marketing and Communications

Prior to MEMA’s reorganization, marketing and communication responsibilities were siloed across MEMA’s four divisions.

Other Posts

MEMA Reveals New Business Structure, Branding Strategy

MEMA will operate with two groups: MEMA Aftermarket Suppliers and MEMA Original Equipment Suppliers.

Schaeffler Releases Technical Bulletins for LuK Product Line

For more than 50 years, LuK has been one of the most trusted and recognized brands in the automotive aftermarket.

NPW Holds 32nd-Annual Charity Golf Tournament

More than 100 players received tips from PGA’s Erik Compton during the event.

Auto-Wares Recognizes Valvoline as Supplier of the Year

Auto-Wares presented eight awards at its Winter Live Sales Meeting in Grand Rapids, Michigan.