New Generation Of Rechargeable LED Flashlights From Coast On Display At The National Hardware Show

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New Generation Of Rechargeable LED Flashlights From Coast On Display At The National Hardware Show

See Coast's new Long Range Focusing Optics at Booth No. 6437, May 7-9, in the Las Vegas Convention Center.

Counterman Staff
By Counterman Staff
Published:

PORTLAND, Ore. — Coast will be exhibiting its all-new line of rechargeable LED flashlights, as well as a wide array of other new flashlights, headlamps, lanterns, knives and multi-tools, at the National Hardware Show May 7-9 in the Las Vegas Convention Center.

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Coast will display the products at Booth No. 6437.

Coast’s goal is to design and build the best LED flashlights available, just as feature rich and dependable for do-it-yourself tool enthusiasts as they are for the professional remodelers, builders, inspectors, electricians and plumbers who praise Coast’s products, the company says. The new rechargeable flashlights have attained that goal, according to the company.

Leading the (re)charge are five all-new LED flashlights – the HP7R, HP5R, A25R, A22R and A9R. They all (except the A9R) feature Coast’s exclusive new Flex Charge Dual Power Rechargeable System – including the Pro-Tek Charging Port, with a tail cap that pops up to reveal a micro USB port the charging cable plugs into. Not just extremely cool, there are no parts to lose and the system stays clean from dust and debris, the company says.

Lithium rechargeable batteries are included, but the lights can also run on standard alkaline batteries (except the A9R). Batteries can be charged inside the flashlight, or outside with a spare cartridge that is included, so they can always have a fresh battery ready.

Here are the specs for each light, based on the ANSI FL1 Flashlight Standard when using the rechargeable batteries.    

A25R
•Lumens:  466
•Beam Distance: 171 meters
•Run Time: 7 hours 30 minutes

A22R
•Lumens:  241
•Beam Distance: 113 meters
•Run Time: 3 hours 30 minutes

HP7R
•Lumens:  201
•Beam Distance: 306 meters
•Run Time: 7 hours 45 minutes

HP5R
•Lumens:  181
•Beam Distance: 172  meters
•Run Time: 3 hours 40 minutes

For more information call 800-426-5858 or visit www.coastportland.com.

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Customer Service: How It’s Done

Customer service should be your number one priority, and it all starts with the greeting.

Eric Garbe
By Eric Garbe
Eric Garbe is a graduate of Columbus State Community College with a degree in Automotive Maintenance Technology. He has extensive independent and dealership field experience as a technician and shop owner and is an ASE Certified Master Technician and former Adjunct Automotive Professor. He has been professionally writing automotive technical articles and documents for many years and in his free time enjoys restoring old cars and creating custom interiors and upholstery.
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This is always an important topic to discuss, because I consider excellent customer service one of the most important tools you can have to earn trust, respect and repeat business from the customers that come through your door. Whether that customer is do-it-yourselfer from across town or the professional repair shop across the street, your business depends on a solid relationship.It’s a subject that I am passionate about, and it’s one that many people are losing touch with. Whether you are communicating to someone in person, on the phone or using some type of social media, good customer service and bad can both exist. You can’t afford the latter, so this is the first in a series of topics which can and should be shared from the front of the shop to the back. No matter which role you hold, you represent the shop and yourself. Customer service should be your number one priority.First on the list is the greeting. From the second a customer walks in the door, they need to know you appreciate them coming in and how important they are to your business. First impressions are everything and here’s the correct way to do it each and every time: look them directly in the eye, smile and say hello!Of course, you can say “Good morning” or “Welcome to Joe’s Autocare,” but it should be a formal greeting and the most important thing is that you have smiled, looked them in the eye and recognized that they have walked through the door.You should always retain a formal greeting until you are on a first-name basis with a customer. Only once you have established that level of relationship is it OK to use the less formal greeting of “Hi,” followed by the person’s name.This greeting does more than just indicate respect and appreciation for someone walking through the door. Most likely there are customers both new and old who are in earshot of your conversation. For newer customers, this continues to build rapport and reinforce their positive view of your shop; they see that you demonstrate respect and treat everyone in the same manner. For repeat customers, even ones that have been coming for years, the greeting is important because the way you treat them is the reason they continue to come.And when a long-time customer comes in and you greet them with “Hi [First Name],” this indicates your appreciation for them and that you’re glad to see them as a person, more than just a customer. New customers that witness this will see that your repeat customers are comfortable enough to be on a first-name basis, another indication of the trust they have in you.

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